Volunteer Banner for web updated 102020

As a private, not-for-profit, charitable animal welfare organization, we rely on the community to help us fulfill our mission of finding a loving home for all the dogs and cats in our care and promoting responsible pet ownership and spay/neuter programs. From in-shelter tasks to event and outreach support, volunteers are needed in every part of the work we do. Our volunteers help make the world a more humane place for animals.

Please note: The Volunteer Program is temporarily suspended due to COVID-19. All orientations and trainings have been cancelled until further notice.

Already a Volunteer?

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Volunteer Portal Login


If this is your first time visiting, welcome and thank you for your interest in becoming a volunteer! You are one step closer to joining our team of heroes and helping countless tails wag and many kitties purr.

In order to become a volunteer, each person must attend an Orientation Presentation and a Shelter Training. During these trainings you will learn more about  our Volunteer Program and Policies. Once you have completed both,  you will be able to sign up to the shift of your choice detailed in the tabs below.

Important Volunteer Rules:

  1. ALL volunteers (current or new) will have to attend an online orientation AND an in-person socially-distanced shelter training before signing up to their first volunteer shift.
  2. All volunteer shifts must be scheduled in advance using the Volunteer Portal  – no walk-ins permitted.
  3. Masks MUST be properly worn by all volunteers the entire time they are on the premises regardless of whether or not they have had a COVID-19 vaccination.
  4. Proper social distance must be maintained throughout a volunteer’s shift whenever possible.
  5. Dress Code will be strictly enforced for all volunteers – no exceptions
    1. Denim jeans that cover ankles
    2. Volunteer shirt (can be purchased during training)
    3. Closed sneakers
    4. No hanging or facial jewelry

The primary responsibility of the Administrative Support Volunteer is to help staff members in different departments with daily or seasonal office tasks. Please see the attached file for more details.

Administrative Support Description

The primary responsibility of the Front Desk Assistant is to help the customer service team with any daily or seasonal tasks needed in the customer service department. Please see the attached file for more details.

Front Desk Assistant Description

The primary responsibility of the Cat Area Assistant is to help clean and organize the cat area. In addition, this position also needs to help socialize and play with the cats to help improve their mental and physical wellbeing. Please see the attached file for more details.

Cat Area Assistant Description

 The primary responsibility of the Clinic Assistant is to help clinic staff with duties as needed depending on their experience level. Please see the attached file for more details.

Clinic Assistant Volunteer Description

The primary responsibilities of the Dog Walker are to take the shelter dogs from Wags 2, Wags 3, and Lifestyles areas of the shelter to the park OR on a walk on the walking route for 10-15 minutes per dog. Please see the attached file for more details.

Dog Walker Description

The primary responsibility of the Foster Department Assistant is to help the Foster Care Coordinator with recurring weekly tasks including maintaining the foster storage room, packaging supplies, distributing supplies to original location, basic computer work, etc. Please see the attached file for more details.

Foster Department Volunteer Description



Ready to join?  Follow the steps below to begin your life-changing journey towards becoming a Humane Society of Greater Miami Volunteer.

Step 1:  Attend a Volunteer Orientation. Please check our event calendar to confirm orientation dates.

Orientations take place at our Soffer and Fine Adoption Center, located at 16101 West Dixie Highway, North Miami Beach, FL 33160. Orientation begins at 12:00PM and lasts approximately 1 hour – 1.5 hours long. Seats are limited per orientation, so it is recommended that you arrive at least 30 minutes prior to secure your spot.
Please keep in mind:

  • You must be at least 16 years of age to volunteer.
  • Prospective volunteers ages 16-17 years old must come accompanied by one parent/guardian.
  • We allow school and court mandated community service hours excluding the following charges: violence of any kind, DUI, drug, theft, and felonies.

Step 2: Look for your Application Link that will be sent via email to the email address you provided on the orientation sign-in sheet. Once you receive the link, please fill out the application fully. Please allow up to a week for the Volunteer Supervisor to review your submission.

Step 3: Schedule your Shelter Training session. A schedule of possible training days and times will be available online via our Volunteer Portal. Prospective volunteers will be sent instructions on how to sign up once their applications have been approved.

Once you have completed the necessary training and have received your volunteer schedule, you are ready to begin saving lives as an official Humane Society of Greater Miami Volunteer!

For questions about the program and requirements, please call 305-749-1843 or email [email protected]

Please note: All Volunteer Orientations have been suspended until further notice.


What is the minimum age requirement to volunteer?

16 years old.

Is there any training?

Yes, we offer basic training and dog handling training to move up to higher levels.

When are volunteer hours of operation?

Tuesday  – Sunday from 8am – 4pm until further notice. However, you must sign up for shifts and attend the time allotted for that shift.

When can I come in to volunteer once I complete my training?

You will be able to sign up to available shifts on your volunteer portal 24 hours after you have completed your shelter training.

Is there a dress code I need to follow?

Yes, dress code will be reviewed in detail during orientation and shelter training. All volunteers will need to purchase a Humane Society of Greater Miami volunteer t-shirt that will be available for sale for $10 at the end of the shelter training. All volunteers must wear a volunteer t-shirt, jeans without rips that cover your ankles and closed toe shoes.

Who can I contact if I have any more questions regarding the volunteer program?

You can reach out the Volunteer Supervisor at 305-749-1843 or via email at [email protected].

Is the Volunteer Program currently open?

As of April 2020, the Volunteer Program has been temporarily suspended in response to COVID-19 until further notice. All orientations and trainings have been cancelled. Please check our website and social media pages for future updates.

Ready to become a volunteer?

Click here to see our next orientation dates!

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