Surrendering Your Pet
Animal Admissions Philosophy
The Humane Society of Greater Miami is a limited admission, adoption guarantee shelter. We never euthanize due to time or space. We can only accept animals that pass our health and behavioral evaluation. Owned animals and stray animals may be presented for surrender. We recommend stray animals are taken to Miami Dade Animal Services for a better chance of being reunited with their owner.
Hours of Operation
Open daily from 9am to 4pm, space permitting. Intake hours may fluctuate based on space and availability. Please contact 305-696-0800 for daily admission availability. Closed on major holidays.
If you require immediate assistance, contact Miami Dade Animal Services by dialing 311 or visiting their facility at 3599 NW 79 Avenue, Doral, FL. 33122.
Eligibility and Requirements for Surrender
- Only dogs and cats are accepted.
- Animal must pass health and behavioral evaluation.
- We do not guarantee that we can accept your animal.
- Admission process may take one hour or more depending on your place in line to be seen.
- For owned animals: You must show proof of ownership (examples: vet records, Miami Dade tag registration, adoption contracts, microchip registration, etc). You cannot surrender an animal on behalf of a friend or family member without written consent from the owner.
- Stray Animals: Subject to health and temperament evaluation and usual admission process. Please take ill or injured animals to Miami Dade Animal Services or a private veterinarian.
- Requested donation of $25 for each animal accepted
Alternatives to Surrendering Your Pet
While we do our best to care for our shelter animals, shelter life can be very stressful for them. Rehoming your pet with family or friends should always be your first option. Admitting your pet to a shelter should be your last resort.
It is absolutely possible to move across town or to another state while keeping your pet as part of your family. Click here for tips on moving with your pet. Click here for assistance in finding pet-friendly housing.
If the reason why you are giving up your pet is because you have a family emergency or you must go out of town suddenly, ask a friend or family member if they can care for your pet until you are able to return. Also, there are lots of reasonably-priced boarding kennels that can be found online.
The Humane Society of Greater Miami works closely with professional trainers specializing in behavior modification. These trainers can help dog owners solve many of the basic obedience issues mentioned above.
“I’m allergic to my pet.”
Contact your physician to learn about some of the many effective pet allergy medications on the market. Click here for tips on pets and allergies.
Pet Retention Program
If you are having difficulties keeping your pet due to financial reasons such as medical expenses, we may be able to assist you. Please e-mail [email protected] with the following details:
- Owner Name
- Owner Contact Information (Phone, E-mail, Address)
- Details regarding the reason you cannot keep your pet
- Pet Details: Name, Age, Breed, Health Records (if available)
Lost and Found
“I found a cat or dog – What can I do?”
- Complete our Found Animal report here (Si encontraste un animal, haga clic aquí). The Humane Society of Greater Miami keeps a registry of lost and found animals and works to connect owners with their lost pet.
- Contact all local shelters and complete a found animal report with them directly. Each shelter maintains their own lost and found animal directory.
- Check if the animal has a microchip. All shelters and local veterinarians can scan the animal and help you get in contact with the owner.
- Try to find the owner by posting on social media websites or printing flyers. If an owner comes forward, ask for proof of ownership.
- You can present a found cat or dog for admission space and availability allowing. Click here for Animal Admission details. By law, admitted stray animals are held for a minimum of 5 days before being processed in order to give the owner time to claim them. If animal is not claimed within 5 days, they proceed with usual admission process and placed for adoption. Found animals or stray animals can also be taken to Miami Dade Animal Services.
“I lost my pet – What can I do?”
- Complete a Lost Animal report here. (Si tu mascota ha desaparecido, haga clic aquí). The Humane Society of Greater Miami keeps a registry of lost and found animals and works to connect owners with their lost pet.
- Search your neighborhood during the day and the evening.
- Go to Miami-Dade Animal Services’ website or visit their shelter or by contacting 311.
- Call all your local shelters and any other local animal rescue to see if your pet was surrendered there.
- Check any of the following websites: Craigslist, Miami Herald, LostPets.com, Pets911, Dog Detective, PetFinder, Center for Lost Pets.
- Put signs or posters around your neighborhood, at local stores, and veterinarian offices (where allowed). Your signs/posters should be waterproof and large enough to be read from 10 feet away. Be sure to include breed, age, and sex, where your pet was last seen, and your phone number. Include information about a reward if you are able to offer one, and a photo of your pet, if possible.
- By law, admitted stray animals are held for a minimum of 5 days before being processed in order to give the owner time to claim them. If animal is not claimed within 5 days, they proceed with usual admission process and placed for adoption. Found animals or stray animals can also be taken to Miami Dade Animal Services.
Please note: We vaccinate all stray animals upon arrival out of good faith. If an animal is being reclaimed, there will be a reimbursement fee requested for the vaccinations.