Our Volunteer Program is currently under construction. Please note there will be NO Volunteer Orientations for the months of April or May. For any inquiries about the program, please email [email protected]


Lend a hand to help a paw!





We work tirelessly to create a humane community in which companion animals have homes with responsible, committed and loving care givers. Since we began in 1936, we have helped tens of thousands of orphaned dogs and cats find loving homes. But, we can’t do it alone. With the support of local people and corporations, we can create a better community for all. As a private, not-for-profit, charitable animal welfare organization, we rely on the community to help us fulfill our mission of finding a loving home for all the dogs and cats in our care and promoting responsible pet ownership and spay/neuter programs.From in-shelter support, to at-home foster care, volunteers are needed in every part of the work we do. Our volunteers help make the world a more humane place for animals.





  • Greet customers and assist them in navigating through the facility.
  • Assist customers in pet boutique.
  • Assist staff with general administrative and office work.
  • Assist with filing animal and adoption records.
  • Assist at the front desk answering phones, greeting guests, inventory.
  • Assist with preparation for special events (stuffing envelopes, mailing lists, etc.).
  • Assist Adoptions Supervisor with follow-up phone calls concerning adopted pets.
  • Assist pet biography writer by providing information about the cats and dogs that are available for adoption.
  • Read through pet profiles and visit the pet or talk to staff to get as much information as possible about the pet.
  • Assist staff with potential adopters (assist customers with finding their ideal pet, process adoption applications, help to ensure the pet will be going to a good, permanent home).
  • Assist staff with adoption follow up calls, checking to see how the new pet is settling into the new home. Provide information on pet training and answer any questions new pet parent may have.
  • Spend time with shelter cats and kittens, play with them and get them used to being groomed and handled by people.
  • Dog Walking – Each dog in the kennel should be taken for a walk daily. Volunteers will help dogs practice loose-lead walking and the commands “wait” and “sit.”
  • Dog Socialization – Both “Quiet Time” (one-on-one time with dog and volunteer, petting, playing and just being together) and Group Socialization (taking specified groups of dogs into the play yard for supervised interaction and playtime)
  • Assist clinic staff with monitoring animals post surgery
  • Sterilize and assemble surgical instruments
  • Clean cages
  • Answer incoming calls
  • Take messages
  • Make call backs to set appointments
  • Maintain reception area
  • Restrain animals while vet tech staff medicates and/or does physical exams.
  • Help vet tech staff get weight and temperature of pets.
  • Assist with documenting information in animal files.
  • Bring animals back and forth from kennel room to vet tech room.
  • Groom (bathe and dry) shelter dogs to keep them in good health and appearance.
  • Wash and dry food and water bowls in both the cat and dog kitchens
  • Load washing machines and dryers with towels, blankets, and toys.
  • Help fold laundry and put neatly in correct piles.
  • Assist laundry staff in keeping laundry room neat and organized.
  • Assist staff with general maintenance and repair work needed within and around the shelter.
  • Assist with general equipment installation.
  • Assist with food bank pick-ups and organizing the inventory that is received.
  • Assist with basic repairs.
  • Assist staff with the process and coordination of events.
  • Assist staff with promotion of events.
  • Assist with the handling of the animals during events.
  • Assist with setup and preparation for the event, including stuffing envelopes, creating gift packages, et cetera.
  • Assist with merchandise transactions during events.
  • The Pet Therapy Program brings the uniquely healing human/animal bond to residents and patients of healthcare facilities, rehabilitation centers, children’s hospitals and senior citizen homes throughout Miami. The success of this program is attributed to dedicated volunteers who donate their time to visiting with the residents of care facilities, hoping to bring a smile to someone’s face with the help of something that we all cherish–the companionship of animals.To qualify for the Pet Therapy program you must be a Humane Society of Greater Miami volunteer. You also must be able to use your own pet or a friend’s or family member’s pet whom you feel comfortable handling. Your animal(s) must be certified through the Canine Good Citizen Test which will be scheduled at your convenience through the Canine Education Department at Petco. Please note that an additional orientation session is required for the program. For more information, please call 305-749-1820
  • Assist staff with the process and coordination of Outreach Events at places like Aventura Mall, PetSmart, etc. to increase the public’s awareness of our programs, services and mission.
  • Assist staff with promotion of events.
  • Assist with setup for events.
  • Assist with merchandise transactions during events.
  • Assist the Humane Educator by visiting schools and adult organizations and presenting various programs.
  • Assist with training new Humane Education Volunteers.
  • Assist with education presentations and tours at the shelters.
  • Humane Education volunteers must attend a separate orientation. Please call 305-749-1820.
Care for special needs animals in your home temporarily until they are ready to return to the shelter and made available for adoption.

  • Assist staff by taking home orphaned puppies or kittens and caring for them until they are old enough to be placed up for adoption. At that time the pets are brought back for placement.
  • Please note that this volunteer position involves a great amount of time and an emotional commitment. These tiny babies may require care around the clock. Children should not handle these fragile pets. Potential Foster Care Volunteers must provide proof that their own pets are up-to-date on their vaccinations and must be spayed or neutered. All Foster Care Volunteers must attend orientation. For more information, please call 305-749-1821.
  • Create gourmet snacks for the dogs and cats of the shetler and give give them a real treat to enjoy.
  • Help the dogs and cats of the shelter relax and become familiar with human voices by reading to them.
  • Take the doggies outside to enjoy fun and interactive games.
  • Help exercise the dogs with running activities.
  • Help the dogs improve their social skills by guiding them as they interact with other dogs.
  • Assist with training dogs basic commands like “come”, “sit” and “stay”.
  • Assist with training dogs how to walk nicely on a leash.
  • Assist with other basic obedience needs for dogs.
  • Volunteers interested in this program must first go through a training to teach commands.
  • Help to get cats to move around and develop their reflexes by playing with them using fun and interactive toys, like laser pointers.
  • Assist with the grooming of cats.

Want to learn more about becoming a volunteer? Click here!


Together two North Miami residents have logged 15,000 hours of volunteering at the Humane Society of Greater Miami

North Miami resident, Dayle Fragin, recently passed her 10,000th hour of volunteering at the Humane Society of Greater Miami; Freddi Hyman has 5,000 hours under her belt. What a milestone to achieve!  Why do people volunteer at the Humane Society of Greater Miami? It’s a good feeling to know that you are helping animals in need and making a difference in their lives. The experience of volunteering helps you grow as a person, meet new people and get an insight into how the organization operates.  Mostly it is so gratifying when someone tells you that you are doing a good job—and you feel needed– even if you don’t get paid.

In another lifetime, Dayle must have been a dog, more specifically, a Schnauzer! The former school teacher, who taught 5th and 6th grade for 37 years in Liberty City, now spends every waking hour helping the animals at the Humane Society of Greater Miami.  We mean for fourteen years, 24/7, and she loves every minute of it. Dayle lives with her four Schnauzers– all adopted from the Humane Society of Greater Miami. When she adopted Ginger, her first dog, she knew she wanted to be around animals all the time. Now she is.

Dayle is involved in many programs at the facility as well as community outreach endeavors. At the shelter, she helps with the buying for the shelter boutique and runs the Match a Pet program.  She listens to what people want and then matches them up with the perfect animal. Her success rate is impressive.  “I get such a warm feeling when an animal is adopted by the right person, “she says. “It makes my day.”

Prior to volunteering at the Humane Society, Freddi worked for the State of Florida Work Force System for 35 years.  She always knew when she retired she would work with animals in some way.  She says, “I used to work for money and now I work for appreciation. I love the place, the people and the animals.” Freddi lives in Sky Lake with her husband of 44 years and her dog Moonbeam.  “My husband and my dog are my children”, says Freddi.

Freddi has her own desk, mailbox and email at the Humane Society.  Her job doesn’t stop at 5pm; she also takes work home. Sounds like a perfect employee.  Except she isn’t. She has volunteered at the shelter for eight years.  Freddi is the support person for the volunteer program.  “But most of all”, says Laurie Hoffman, Executive Director of the organization, “she is the backup person for all the administrative staff.  She helps us with spreadsheets, letters, invitations, bid sheets, phone calls – whatever it takes and whatever is necessary. I honestly don’t know what we would do without her!”

We appreciate all our volunteers but Dayle and Freddi are truly extraordinary.  Orphaned animals go to the core of them.


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