Career Opportunities

The Humane Society of Greater Miami cares for hundreds of homeless dogs, cats, puppies and kittens each day. We depend on our team of staff and volunteers to help us help the animals! By joining the Humane Society of Greater Miami, you become part of a wonderful cause and of a great team. Only qualified applicants will be considered based on the position requirements. Please review below our current employment opportunities:
DIRECTOR OF MARKETING AND SPECIAL EVENTS
ADOPTIONS COUNSELOR
KENNEL ASSOCIATE
VETERINARY APPOINTMENT SCHEDULER
SHELTER VETERINARY TECHNICIAN
CLINIC VETERINARY TECHNICIAN
HIGH VOLUME SPAY NEUTER VETERINARIAN


 

Director of Marketing and Special Events

The Director of Marketing and Special Events is responsible for leading the Marketing and Special Events department in order to promote the mission and focus of the organization in the community and to develop resources to ensure a strong base of financial support. Assumes ownership of special events, community initiatives, advertising, direct mail, online media and supports non-traditional fundraising. Accountable for achieving dollar objectives needed to help fund programs and operations. Provides direction and supervision to staff. Relies on experience and judgment to plan and accomplish goals.

GENERAL DUTIES:

  • Event Planning

    • Responsible for the development and implementation of an annual, strategic, special events calendar that ensures the efforts, resources and volunteer time are utilized in a manner that provides the greatest return to the organization. Ensures all events are planned to capture the attention of the intended audience and meet revenue goals.
    • Works with Executive Director in developing special events goals and strategies to meet fundraising goals as well as in developing marketing strategies and programs that will extend the awareness for the organization.
    • Actively seeks out opportunities for revenue generation and strategic partnerships.
    • Systematically cultivates long-term, collaborative, strategic relationships with selected organizations.
    • Develops business relationships for sponsorship opportunities and underwriting support. Increases overall event profitability based on innovative approaches. Leads event committees.
    • Manages the production of each event ensuring all appropriate goals are achieved and all details are managed in a creative, timely, and cost efficient manner.

    Marketing

    • Develops a marketing strategy that effectively promotes the organization’s mission and fundraising efforts and educates the public on pertinent issues and/or initiatives.
    • Develops innovative approaches to increase awareness of the organization.
    • Implements communications and media strategies that successfully delivers key information to the public.
    • Responsible for the development, production and maintenance of all communications, internally and externally. Serves as the Managing Editor of all organizational publications.
    • Develops and maintains a strong and productive relationship with both print and electronic community.
    • Researches and develops story ideas for external press through meetings with the Executive Director and other members of the team.
    • Ensures the development of advertising and communication plans and manages the annual advertising and communications budget.
    • Manages external relationships as they pertain to the marketing and communications function (i.e., advertising and public relations agencies, webmaster, printer, graphic designer, etc.)
    • Provides direction and counsel for the administration of the organization’s graphics standards and guidelines.
    • Plans and executes the organization’s social media presence, e-marketing and internet presence with a constant focus on communications and fundraising.
    • Heads up the crisis team to prepare statements and field press calls when warranted.
    • Manages direct mail program.

    Community Involvement

    • Organizes and participates in community initiatives to fulfill the organization’s mission.
    • Maintains and develops ongoing relationships with a wide range of contacts and partners in the community.
    • Coordinates corporate and community relations, and develops and implements methods to attract and expand organizational base of support.
    • Integrates and leverages relationships with individuals and/or corporations to improve fundraising opportunities.

    Management

    • Develops and implements an annual plan for departmental operations.
    • Continuously re-aligns all aspects of the organization’s operations to facilitate and reinforce the effectiveness of the strategic plan. This includes key business processes, departmental structure, management practices and communications.
    • Leads and manages the affairs of the department including budgeting, program direction, supervision and evaluation of assigned staff.
    • Ensures that the responsibilities, authorities and accountability of all direct subordinates are defined and understood.

QUALIFICATIONS:

  • Excellent written and verbal communication and interpersonal skills required.
    • Ability to write reports, business correspondence and proposals.
    • Ability to write press releases and other marketing messages for the organization.
    • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
  • Proficient in all industry leading software, including Adobe Creative Cloud applications (InDesign, Illustrator, Photoshop)
  • Proficient with Microsoft Office applications (Word, Excel, PowerPoint)
  • Strong organization, time management and decision-making skills.
  • Excellent work ethic.
  • Understanding of advertising production workflow.
  • Ability to handle multiple projects in a fast-paced work environment with exceptional attention to detail, while balancing varying projects and aggressive deadlines.
  • Able to work independently and with a team.
  • Ability to prioritize, organize, problem solve, and coordinate daily activities.
  • Possesses interpersonal skills, ability to interface with customers and their families.

EDUCATION AND EXPERIENCE:

  • Bachelor’s degree from four-year college or university with a focus in Business, Communications, Marketing, Management, or related field.
  • Three to five years experience in similar setting, coordinating fundraising and communications activities and effectively managing employees and programs.
  • Experience in not-for-profit environment preferred.

PHYSICAL DEMANDS:

  • The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Work involves walking, talking, hearing, using hands to handle, feel or operate objects, tools, or controls, and reaching with hands and arms. Vision abilities required by this job include close vision and the ability to adjust focus.
  • The employee may be required to push, pull, lift and/or carry up to 30 pounds.
  • Position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting, and stooping.

You may send your resume to [email protected].


 

ADOPTIONS COUNSELOR

The Humane Society of Greater Miami is looking for an Adoptions Counselor responsible for delivering outstanding pet adoptions to the organization and as such is responsible for interviewing prospective parents, introducing them to the pet, and completing all adequate paperwork. Other responsibilities include providing outstanding customer service, office operations, scheduling appointments, ordering merchandise, general clerical and operating the cash register as necessary. The Adoption Counselor works directly with clients, guests, staff, and volunteers, providing courteous, friendly and professional assistance. Manages the first point of contact between a customer and the Humane Society of Greater Miami and thus, is responsible for ensuring that this first encounter is positive for the customer.

QUALIFICATIONS:

  • Excellent written and verbal communication and interpersonal skills required.
  • Strong customer relations skills and leadership capability.
  • Ability to prioritize, organize, problem solve, and coordinate daily activities.
  • Ability to interpret statistical reports and financial information.
  • Possesses interpersonal skills, ability to interface with customers and their families.
  • Computer literate and skilled in Word and Excel required.
  • Bilingual (English/Spanish) preferred.

EDUCATION AND EXPERIENCE:

  • High School or equivalent education.
  • Experience in planning, judgment, implementation, communication, staff development, interpersonal skills and cost containment.

Some experience needed but will train, needs to be self motivated and compassionate towards animals. Pay depending on experience. Hours vary as shelter is open 7 days a week, 365 days a year including holidays. Hours can vary from 7:00am to 7:00pm. Looking for Part-time and Full-time. EOE + benefits package. If interested in the position please stop by the shelter to fill out an application at 16101 West Dixie Highway, North Miami Beach, FL 33160 attention to “HR”. You may send your resume to [email protected].


 

KENNEL ASSOCIATE

The Humane Society of Greater Miami is looking for someone to work hands on with cats/dogs cleaning cages/kennels where animals reside.

ANIMAL CARE:

  • Cleans and maintains cages, kennels, lifestyle rooms, quarantine area or isolation unit of the shelter, in such a manner as to provide a germ-free, odorless and low stress environment for the animals. Washes food and water bowls daily.
  • Feeds and provides daily care for all animals in the shelter’s care. Cleans and grooms animals (bathing and brushing).
  • Ensures that animals are walked, and that they receive clean bedding and toys on a daily basis.
  • Handles and controls animals admitted to the shelter by the Humane Society of Greater Miami. This may include, from time to time, difficult to handle animals.
  • Reports to the Shelter Veterinary Technician or Director of Animal Care and Shelter Operations any potential health or behavioral problems involving the animals in the organization’s care.
  • Knows all the animals by name and treats each one of them with love and respect.
  • Administering antibiotics or other oral medications per shelter technician’s instructions.

No experience needed, will train, but needs to be self motivated and compassionate towards animals. Hours vary as shelter is open 7 days a week, 365 days a year, including holidays. Hours can vary from 7:00am to 7:00pm. Looking for Part-time and Full-time. If interested in the position please stop by the shelter to fill out an application at 16101 West Dixie Highway, North Miami Beach, FL 33160 attention to “HR”. EOE + benefits package.


VETERINARY APPOINTMENT SCHEDULER

The Humane Society of Greater Miami is looking for a high-volume spay/neuter appointment scheduler for our preventive care clinic. This is a full-time position at our North Miami Beach location. Main responsibilities include: answering phone calls quickly and efficiently, booking surgical appointments, input of appropriate patient/client information using DVM software, performing general clean up duties as needed and handling financial transactions. The candidate must have excellent customer service skills and must be fluent in English and Spanish, written and spoken.

DUTIES INCLUDE, BUT ARE NOT LIMITED TO:

  • Answering phone calls quickly and efficiently
  • Booking surgical appointments
  • Input of appropriate patient/ client information using DVM software
  • Perform general clean up duties at end of day and during day as needed
  • Handling payments and refunds
  • Sit and stand for long periods while performing work duties
  • Able to lift 50 pounds.

QUALIFICATIONS:

  • Excellent customer service skills
  • Must be fluent in English and Spanish, written and spoken
  • Must have reliable transportation
  • High school diploma or equivalent

Competitive pay, health insurance and discounts on clinic services and products. Please send your resume to [email protected].


 

SHELTER VETERINARY TECHNICIAN

The Humane Society of Greater Miami is looking for an experienced veterinary technician to join our team. The person for whom would best fill this position must be a reliable individual, a team player, be an independent thinker with excellent communication skills, have a high level of customer relation skills, and also must be able to multi-task in a very high volume, stressful situation if need be.

Responsibilities include performing a basic physical exam, blood draws, administering fluids, urinalysis, fecal exams, skin scrapes, and collecting and handling samples for in-house diagnostics and for submitting to referral laboratories.

Qualification requirements are: preferably certified veterinary technician and/or at least two years of experience working in a shelter, veterinary clinic, or similar environment as a veterinary technician; ability to perform drug calculations and data entry; experience of caring for, and handling animals in a safe, effective, and humane manner, handling cats as well as large and possibly untrained dogs. Proficiency in Microsoft Windows (Word and Excel) and the ability to learn new computer programs preferred.

Pay depending on experience. If interested in the position please stop by the shelter to fill out an application at 16101 West Dixie Highway, North Miami Beach, FL 33160 attention to “HR” or you may send your resume to  [email protected].


CLINIC VETERINARY TECHNICIAN

Under the supervision of the Chief Medical Officer, staff veterinarians, and supervisor, is responsible for outstanding customer service, client education, compassionate animal care, promote spay/neuter and preventive care for public pets. Performs duties, independently with minimal supervision, operating from specific and definite directions and instructions. Decisions are of routine nature made within prescribed operating guidelines, policies and procedures.

Must be proficient at:
o Performing a basic physical exam including taking body temperature, heart and respiration rate
o Performing proper and humane restraint on a dog or cat
o Administering drugs IM, SQ, and IV
o Properly prepare and administer FELV, FVRCP, DA2PP, and Bordetella vaccine
o Taking blood draws
 Feline: femoral, cephalic and jugular veins
 Canine: cephalic, jugular and saphenous veins
o Properly collecting blood and performing a SNAP 4DX, Heartworm, Parvo and Feline Combo test
o Properly calculating and administering sub-cutaneous fluids
o Properly collecting fecal material for flotation and direct smears, creating appropriate slides and accurately reading and interpreting slides
o Properly perform a skin scraping and interpret results
o Properly performing an ear cleaning (both simple and deep)
o Properly trimming nails
o Properly scan for a microchip and aseptically insert a microchip if needed
o Correctly calculate required medications to go home with patient, prepare medication and properly print prescription label

Client Education:
• Properly explain importance and timely necessities of vaccinations recommended for the pet
• Provides education to pet owners on infectious disease and preventative care available
• Must have excellent communication skills in person and on the phone
• Provide excellent customer service and be friendly at all times.
• Properly identifies patients that are intact and explains benefits of spay/neuter to their owners
• Properly checks in and out surgical patients and explains post-op instructions to owners

Administrative:
• Properly enters medical notes in Clinic software in a timely fashion.
• Ensures and maintains appropriate inventory of all necessary supplies, drugs and equipment in the clinic exam room.
• Stocks supplies as needed.
• Follows the policies and protocols as set forth in the Humane Society of Greater Miami’s Policy Manual and the Medical Protocol Manual. If a discrepancy is noticed or it is felt that an update in needed, is expected to bring it to the attention of supervisor or the Chief Medical Officer.

Other:
• Work cooperatively and professionally with all staff members
• Assists the general public with routine health care information. Is able to explain when necessary treatment/procedures to owners or potential adopters.
• Represents the Humane Society of Greater Miami to the highest degree by providing good customer service.
• Immediately reports any safety hazards or unsafe usage of Humane Society of Greater Miami equipment and supplies to supervisor.
• Fills in other areas and performs other tasks/functions as needed (i.e. helping out at the front desk with phone calls, working at special events).
• Treats all animals humanely, properly, and with compassion at all times, regardless of the situation or circumstance.

QUALIFICATION REQUIREMENTS
• At least one (1) year of experience working in a shelter, veterinary clinic or similar environment.
• Must be able to perform drug calculations and data entry.
• Experience in caring for and handling animals in a safe, effective and humane manner, cats as well as large and possibly untrained dogs.
• Proficiency in Microsoft Windows (Word and Excel) and the ability to learn new computer programs preferred.
• Must be an independent, multi-tasker with excellent communication skills, have exceptional interpersonal skills, be able to interface with customers and their families in a tactful, sympathetic, and objective manner.
• Valid driver’s license and clean driving record preferred.

PHYSICAL DEMANDS
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Must be able to hold and restrain animals.
• While performing the duties of this job, the employee is frequently required to stand, walk, sit; to speak and hear clearly; and to use hands to finger, handle, or feel; and to reach with hands and arms.
• The employee must regularly lift, move, and restrain animals weighing up to 40 pounds and must occasionally lift, move and restrain animals weighing up to 100 pounds (with assistance).
• The employee is occasionally required to stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision, depth perception, and ability to adjust focus.
• Persons performing this job must not be allergic to animals, cleaning agents, or medications.
• Other possible job hazards include exposure to corrosive chemicals and cleaning agents, exposure to feral and vicious animals, to animals with an unknown health history and therefore, exposure to zoonotic diseases through the use of hypodermic needles, animal bites and scratches, airborne transmission, and physical contact.

Please send resume to [email protected].


 

HIGH VOLUME SPAY NEUTER VETERINARIAN

The Humane Society of Greater Miami is hiring a full time High Volume Spay Neuter Veterinarian for the Miami-Dade County Community Spay Neuter Clinic in Cutler Bay, Florida. Must be able to perform 30-35 surgeries a day. Other responsibilities include client education. Excellent surgical skills necessary. Minimum one weekend day required. Must have strong leadership skills and the ability to manage and communicate with staff and volunteers. This is an exciting, fast-paced and challenging position. Competitive salary and excellent benefit package included. Florida license required. Please send resume to [email protected].


Humane Society of Greater Miami is an AA/EO employer and actively seeks candidates from diverse backgrounds.

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