Career Opportunities

The Humane Society of Greater Miami cares for hundreds of homeless dogs, cats, puppies and kittens each day. We depend on our team of staff and volunteers to help us help the animals! By joining the Humane Society of Greater Miami, you become part of a wonderful cause and of a great team. Only qualified applicants will be considered based on the position requirements. Please review below our current employment opportunities:

FACILITIES MANAGER
FOSTER CARE COORDINATOR
PHONE OPERATOR
CLINIC CUSTOMER SERVICE LEAD
HIGH VOLUME SPAY NEUTER VETERINARIAN
LEAD SHELTER TECHNICIAN
SURGICAL VETERINARY TECHNICIAN
ADOPTION COUNSELOR
KENNEL ASSOCIATE
SHELTER VETERINARY TECHNICIAN
CLINIC VETERINARY TECHNICIAN


FACILITIES MANAGER

PURPOSE & SCOPE OF POSITION

Responsible for Humane Society of Greater Miami facilities including overseeing regular maintenance, repairs, safety, inspections, permits and purchasing. Manager is responsible for planned maintenance programs; enforcing health and safety regulations mandated by OSHA; will participate in and manage custodial/maintenance team and will be on call as necessary.

SUMMARY OF DUTIES

  • Directs facilities management and future projects.
  • Establishes procedures and monitors maintenance, repair and/or replacement of buildings, grounds, vehicles and equipment.
  • Ensures general maintenance of all facilities and equipment to perform as optimal as possible to reduce operating cost and need for maintenance/repair.
  • Provides management of security services (cameras, alarms, etc.)
  • Enforces fire and safety policies and procedures.
  • Manages support staff under Facilities Manager (driver, maintenance and housekeeping) assigning duties and inspecting work.

ESSENTIAL JOB FUNCTIONS

Facilities Management

  • Inspects facilities for regulatory compliance: applicable building and safety codes, hazardous waste disposal, OSHA, hazardous materials, etc. Prepares log of due dates for all permits and inspections. Coordinates timely inspections.
  • Monitors facility repairs and ensure cost effectiveness; establishes criteria for repair vs replacement.
  • Oversees HVAC system, alarm system, fire extinguishers and alarms and generators.
  • Implements and updates facilities/security policies and procedures; complies with all laws and regulations; follows all safety standards; maintains first aid supplies/equipment.
  • Plans, develops and prioritizes projects and weekly work plans; ensures materials are ordered, projects are designed and planned; major expenditures are conveyed in advance to Executive Director and Director of Finance.
  • Prepares work schedules for staff; evaluates and monitors projects (cost and progress).
  • Monitors emergencies including equipment breakdowns, malfunctions and alarm calls.
  • Maintains files of projects, work orders, estimates, requests, and purchases; obtaining best pricing/competitive bids.
  • Maintains and updates a comprehensive safety plan; a process for opening and lock-down of facilities, and an emergency notification procedure.
  • Investigates information on all criminal activities. Reports incidents to Executive Director and appropriate municipal authorities.
  • Makes routine patrols of buildings, grounds and parking lots (including lighting, fencing, etc.)
  • Ensures other properties/locations are maintained in proper order. This includes property cleanliness and working equipment.

OTHER DUTIES

  • Represents organization and performs related duties as assigned
  • Conducts or coordinates in-service training relating to weather preparedness, OSHA and safety procedures, chemical handling, etc.
  • Supervises department staff, provide duties schedules, evaluations, time sheets to HR.
  • Other duties as requested by Executive Director or Director of Finance. 

QUALIFICATIONS

  • Minimum of five years related experience including two years supervisory experience.
  • Knowledge of maintenance and repair, scheduling, federal, state and local regulation practices and permits, record keeping and report writing experience.
  • Technical knowledge in working with air-conditioning systems.
  • Knowledge and experience with fire, safety, construction regulations and codes; understanding of blueprints; experience in developing cost estimates and budgets.
  • Ability to communicate effectively and work well with staff, departments, the Board of Directors and the public.
  • Maintains a valid Florida Driver’s License with good driving record.
  • Flexibility and ability to cope with several tasks simultaneously.
  • Strong time management and organizational skills. Proficient in follow-through without supervision.
  • Computer literate in Windows/Word environment; able to prepare basic Excel spreadsheet.
  • Must be physically and mentally fit to respond to emergency situations.

PHYSICAL DEMANDS

  • The physical demands and work environment described are representative of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.
  • May require strenuous lifting (up to 50 pounds)
  • May involve exposure to potentially hazardous chemical solutions.
  • May involve exposure to inclement weather.
  • On 24-hour emergency call.
  • Job involves walking, talking, hearing, using hands and arms. Vision required by this job.
  • Position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting and/or stooping.

Qualified applicants please send resume to [email protected].


FOSTER CARE COORDINATOR

PURPOSE & SCOPE OF POSITION

The purpose of the Foster Care Coordinator is to enable and facilitate the transfer of animals from the Humane Society of Greater Miami to a foster care provider (including, but not limited to, Owner/ Stray Surrender, Ambassador, Medical, and Behavioral Foster Care), monitor their medical status, and ensure that these animals are tracked and returned when adoption ready.

Under the supervision of the Shelter Manager, the Foster Care Coordinator is responsible for managing the movement of animals from shelter to foster care and back, and maintaining a reasonable number of animals out in care. In addition, the Foster Care Coordinator is responsible for providing outstanding preventive health care to the foster animals, record keeping, facilitating Ambassador Adoptions, behavior modification, enrichment for shelter animals, and weekly/monthly status reporting.

GENERAL DUTIES

Performs duties, operating from specific and definite directions and instructions. Decisions are of routine nature made within prescribed operating guidelines, policies and procedures.

Proficiencies:

Must be proficient at:

  • Performing a basic physical and behavioral exam
  • Administering sub-cutaneous fluids
  • Properly collecting fecal material for fecal flotation and fecal direct smears, creating appropriate slides and accurately reading and interpreting slides
  • Properly performing an ear cleaning
  • Properly collecting and performing a SNAP Parvo, 4DX, and Feline Combo test
  • Properly performing a skin scraping, preparing a skin scrape slide, and properly reading and interpreting the slide
  • Properly performing a Wood’s light exam
  • Properly collects samples for DTM cultures and interpret results

Medical:

  • Examines animals from foster care for signs of illness or injury, and takes immediate action from following established medical protocols to notifying supervisor. Quarantines those animals who are possibly infectious if foster parent unable to treat and care for.
  • Provides routine and minor health care for animals in foster care. Is able to recognize, properly document and treat, if necessary, common medical conditions (i.e., wounds, dewclaws, ulcers, conjunctivitis, Demodectic and Sarcoptic mange, ear mites, ringworm, etc.).
  • Performs 4DX tests, Felv/Fiv tests, skin scrapes and fecal checks.
  • Routinely vaccinates and checks for internal parasites of animals in foster care, ensuring that all animals in care remain current.

Surgical:

  • Identifies/Schedules animal from foster care for spay/neuter or other surgery.
  • Makes prior arrangements with Clinic Staff for surgeries and notifies Medical Staff of these upcoming appointments.

Administrative:

  • Acts as foster parent’s primary contact regarding health questions or concerns of their fostered animal.
  • Arranges animal pick up and drop off, including arranging space for the returning foster within the shelter.
  • Works with all staff, volunteers, and other resources to successfully develop and implement all aspects of the Foster Care Program.
  • Follows the policies and protocols as set forth in the Humane Society of Greater Miami’s Policy Manual and the Medical Protocol Manual. If a discrepancy is noticed or it is felt that an update in needed, is expected to bring it to the attention of supervisor, Shelter Manager, or the Chief Medical Officer.
  • Trains foster parents to administer daily treatments, ensuring they are done as prescribed, monitors the progress of the treatment, and brings to the Chief Medical Officer’s, staff veterinarian’s, and/or supervisor’s attention any condition in need of rechecking.
  • Ensures that each animal’s medical record is up-to-date and complete. Properly records and initials all notations in the appropriate medical records.

Other:

  • Work cooperatively and professionally with all staff, including the clinic, kennel and customer service.
  • Assists foster parents and the general public with routine health care information. Is able to explain when necessary treatment/procedures to owners or potential adopters.
  • Represents the Humane Society of Greater Miami to the highest degree by providing good customer service.
  • Reports any safety hazards or unsafe usage of Humane Society of Greater Miami equipment and supplies.
  • Fills in other areas and performs other tasks/functions as needed (i.e. helping out at the front desk with phone calls, working at special events).
  • Treats all animals humanely, properly, and with compassion at all times, regardless of the situation or circumstance.

QUALIFICATION REQUIREMENTS

  • At least one (1) year of experience working in a shelter, veterinary clinic or similar environment.
  • Must be able to perform drug calculations and data entry.
  • Experience in caring for and handling animals in a safe, effective and humane manner, cats as well as large and possibly untrained dogs.
  • Proficiency in Microsoft Windows (Word and Excel) and the ability to learn new computer programs preferred.
  • Must be an independent, multi-tasker with excellent communication skills, have exceptional interpersonal skills, be able to interface with customers and their families in a tactful, sympathetic, and objective manner.
  • Valid driver’s license and clean driving record preferred.

PHYSICAL DEMANDS

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Must be able to hold and restrain animals.
  • While performing the duties of this job, the employee is frequently required to stand, walk, sit; to speak and hear clearly; and to use hands to finger, handle, or feel; and to reach with hands and arms.
  • The employee must regularly lift, move, and restrain animals weighing up to 40 pounds and must occasionally lift, move and restrain animals weighing up to 100 pounds (with assistance).
  • The employee is occasionally required to stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision, depth perception, and ability to adjust focus. 
  • Persons performing this job must not be allergic to animals, cleaning agents, or medications.
  • Other possible job hazards include exposure to corrosive chemicals and cleaning agents, exposure to feral and vicious animals, to animals with an unknown health history and therefore, exposure to zoonotic diseases through the use of hypodermic needles, animal bites and scratches, airborne transmission, and physical contact.

Qualified applicants please send resume to [email protected].


PHONE OPERATOR

PURPOSE & SCOPE OF POSITION

Under the supervision of the Shelter Manager the Telephone Operator is responsible for the overall operation of the phone line system for the Humane Society of Greater Miami during operating hours.  Major responsibilities include providing outstanding courteous, friendly and professional customer service. Some responsibilities include but are not limited to directing the telephone calls to the proper department and updating animal files and data entry.

GENERAL DUTIES

  • Must provide a friendly and professional welcome to all callers.
  • Must have general knowledge of telecommunications equipment, service and telephone call handling procedures.
  • Must be a team player with a positive attitude.
  • Must have excellent verbal, telephone, listening and written communication skills.
  • Must have schedule flexibility and be able to work weekends, evening and holidays.
  • Ability to adapt to a regularly changing environment.
  • Ability to speak clearly and effectively.
  • Projects a professional image of the organization.
  • Serves as the ambassador between clients, quest, volunteers, departments and its patrons.
  • Serves as liaison between the customer and various departments.
  • Data entry ( Medicals, Intakes)
  • Other duties may be assigned.

EDUCATION AND EXPERIENCE

  • High School or equivalent education
  • At least one year of Phone Operator experience
  • Strong customer relations skills and leadership capability.
  • Ability to prioritize, organize, problem solve, and coordinate daily activities.
  • Ability to interpret statistical reports and financial information.
  • Possesses interpersonal skills.
  • Computer literate
  • Bilingual (English and Spanish) preferred

Qualified applicants please send resume to [email protected].


CLINIC CUSTOMER SERVICE LEAD

PURPOSE & SCOPE OF POSITION

Under the supervision of the Chief Medical Officer and/or the Clinic Manager, the Veterinary Clinic Receptionist is responsible for outstanding customer service, office operations, scheduling appointments, general clerical and operating the cash register as necessary. The Veterinary Clinic Receptionist must at all times, maintain a warm, yet professional appearance and demeanor, as they work directly with clients, guests, and staff, to provide courteous, friendly and professional assistance. The Veterinary Clinic Receptionist is the first point of contact between a customer and the Humane Society of Greater Miami and thus, is responsible for ensuring that this first encounter is positive for the customer. Client satisfaction is of the utmost importance, whatever a client needs within the scope of our mission, is to be provided to the best of our abilities.

GENERAL DUTIES

Guest Services:

  • Projects a professional image of the organization (dress, appearance, etc).
  • Has a friendly, personable style with customers.
  • Anticipates customer needs before they ask.
  • Manages guest service problems with minimum assistance from management.
  • Develops creative solutions to guest service problems.
  • Serves as liaison between the customer and staff.
  • Provides service information and pricing.
  • Solicits sales and donations for new or additional services.
  • Ensures guest safety through awareness of and adherence to all emergency
  • Ensures cleanliness and orderliness of all work space and storage areas.
  • Takes information from surgery clients for scheduling purposes.
  • Does surgical and vaccination check in.

Clerical:

  • Inputting and registering rabies tags, certificates, and microchips.
  • Prepares new client files and pulls existing clients file’s for clinic technician.
  • Maintains and organizes file system.
  • Creates invoices and charges out clients.
  • Inputs client’s information into organizations computerized tracking systems (DVM and Pet Point).

Sales:

  • Promote scheduled promotions and sales.
  • Enters new items into database program for inventory management.
  • Maintains Daily Sales Reports (DSRs) and submits them in a timely fashion to the Finance Department.

Other:

  • Treats all animals humanely, properly, and with compassion at all times, regardless of the situation or circumstance and promoting a humane and caring attitude toward all animals.
  • Responsible for communicating on a regular basis with colleagues in other departments.
  • Performs related duties as assigned, including helping at special events.

QUALIFICATIONS

  • Excellent written and verbal communication and interpersonal skills required.
  • Strong customer relations skills and leadership capability.
  • Ability to prioritize, organize, problem solve, and coordinate daily activities.
  • Ability to interpret statistical reports and financial information.
  • Possesses interpersonal skills, ability to interface with customers and their families.
  • Computer literate and skilled in Word and Excel required.
  • Due to the nature of the position must be bi-lingual (English/Spanish).
  • Must be familiar with veterinary terminology, animal preventative healthcare, including but not limited to, vaccines, heart worm treatment/medications and flea and tick medications.

EDUCATION AND EXPERIENCE

  • High School or equivalent education, and an Associates or Bachelor’s degree preferred.
  • Due to the nature of the position prior job experience working in an animal shelter, animal hospital or other animal welfare environment strongly preferred.
  • Experience in planning, judgment, implementation, communication, staff development, interpersonal skills and cost containment.

PHYSICAL DEMANDS

  • The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Work involves walking, talking, hearing, using hands to handle, feel or operate objects, tools, or controls, and reaching with hands and arms. Vision abilities required by this job include close vision and the ability to adjust focus.
  • The need to lift and carry animals and equipment weighing in excess of 50 pounds.
  • Position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting, and stooping.

REQUIRED EDUCATION

  • High School or equivalent

REQUIRED EXPERIENCE

  • Prior job experience working in an animal shelter, animal hospital: 1 year
  • Customer Service/Front Desk: 1 year

REQUIRED LANGUAGES

  • English required
  • Spanish preferred

Qualified applicants please send resume to [email protected].


HIGH VOLUME SPAY NEUTER VETERINARIAN

The Humane Society of Greater Miami is hiring a full time High Volume Spay Neuter Shelter Veterinarian for our North Miami Beach, Florida location.  This individual must be energetic, motivated and passionate about being part of solving Miami-Dade County’s pet overpopulation challenge.  Must have excellent surgical skills and the capacity to perform 30-35 surgeries a day.  Other responsibilities include client education and providing excellent preventative care to their pets.  Must have strong leadership skills and the ability to manage and communicate with staff, volunteers and adopters.  No after hours or on-call work.  Weekly schedule includes Saturdays.  This is an exciting, fast-paced and challenging position.  Competitive salary and excellent benefit package included.  Florida Veterinary license required.

Qualified applicants please send resume to [email protected] or call at 305-749-1824.


LEAD SHELTER TECHNICIAN

PURPOSE & SCOPE OF POSITION

Under the supervision of the Shelter Veterinarian the Lead Shelter Technician provides routine health examinations and health maintenance for animals sheltered at the Humane Society of Greater Miami and assists in the management of medical team.

GENERAL DUTIES
Performs duties, independently with minimal supervision, operating from specific and definite directions and instructions. Decisions are of routine nature made within prescribed operating guidelines, policies and procedures. Assists in the training of new staff and is lead on medical projects, programs, and critical care cases.

ESSENTIAL JOB FUNCTIONS

Proficiencies:

  • Performing a basic physical exam
  • Taking blood draws
    • Feline: femoral, cephalic and jugular veins
    • Canine: cephalic, jugular and saphenous veins
  • Placing an IV catheter
  • Administering sub-cutaneous and IV fluids
  • Performing a cystocentesis for urine collection and proper urine specimen handling to ensure a valid urine culture result.
  • Performing a complete urinalysis (specific gravity, dipstick, and sediment stain)
  • Properly collecting fecal material for fecal flotation and fecal direct smears, creating appropriate slides and accurately reading and interpreting slides
  • Properly performing an ear cleaning (both simple and deep)
  • Properly collecting appropriate samples and performing a SNAP Parvo, HW snap, 4DX, and Feline Combo test
  • Properly performing a skin scraping, preparation of slide, and properly reading and interpreting the slide
  • Properly performing a Wood’s light exam
  • Properly collecting samples for DTM cultures and interpret results
  • Properly collecting samples for PCR testing
  • Properly handling, storing and processing lab specimens (blood, urine, feces, tissue samples, etc.)
  • Ordering lab tests (fills out forms, calls lab for pick-up, etc.), and ensuring that as soon as results come back from the lab, that those results are taken to the clinic for the veterinarian to evaluate

Must be proficient at and able to instruct staff in:

Medical

  • Observing animals in the shelter for signs of illness or injury, and taking immediate action from following established medical protocols to notifying supervisor. Isolating those animals who are not in good health.
  • Providing routine and minor health care for animals housed at the shelter. Is able to recognize, properly document and treat, if necessary, common medical conditions (i.e., wounds, dewclaws, ulcers, conjunctivitis, Demodectic and Sarcoptic mange, ear mites, ringworm, etc.)
  • Performing bandage changes, heartworm tests, Felv/Fiv tests, skin scrapes and fecal checks.
  • Routinely vaccinating and checking for internal parasites of animals housed in shelter.
  • Assisting in the determination of adoptability, recommending animals for care as appropriate, and has input on the selection of animals for euthanasia. Once certified, performs the humane euthanasia of animals that are sick in the shelter to maintain good “herd health” or to relieve the suffering of that animal.
  • Taking the lead on all critical care cases and ensuring that those patients receive the highest quality care possible, obtaining it in a timely fashion, and maintaining the records for those patients ensuring that the case is worked up start to finish in an organized, expedited manner.

Surgical

  • Identifying and scheduling unaltered animals housed in shelter for spay/neuter surgery.
  • Creating and maintaining surgical list to keep clinic staff appraised of number of animals in shelter that require sterilization.

Administrative

  • Assists in the supervision and growth of shelter technicians and assistants.
  • Assists in ensuring the highest possible level of care for shelter animals by auditing of records and helps maintain spread sheets for various reports and grants.
  • Follows the policies and protocols as set forth in the Humane Society of Greater Miami Policies Manual and the Medical Protocols Manual. If a discrepancy is noticed or it is felt that an update in needed, is expected to bring it to the attention of the Shelter Veterinarian.
  • Ensures that the daily treatments are done as prescribed, monitors the progress of the treatment and brings to the Shelter Manager and Shelter Veterinarian attention any condition in need of rechecking.
  • Ensures that each animal’s medical record is up-to-date and complete. Properly records and initials all notations in the appropriate medical records. Keeps a daily log of medical treatment for each animal receiving treatment.
  • Assists in the maintenance of appropriate inventory of all necessary supplies, drugs and equipment throughout the shelter and the Isolation area. Stocks supplies and orders as needed.

Other

  • Maintains a warm, professional demeanor and setting a positive example for the other medical team members to follow.
  • Work cooperatively and professionally with all customers, internal and external, including the public, clinic, kennel, customer service, and management staff.
  • Assists adopters and the general public with routine health care information. Is able to explain when necessary treatment/procedures to owners or potential adopters.
  • Helps to train new staff in policies, procedures, and protocols.
  • Represents the Humane Society of Greater Miami to the highest degree by providing good customer service.
  • Reports any safety hazards or unsafe usage of Humane Society of Greater Miami equipment and supplies.
  • Fills in other areas and performs other tasks/functions as needed, including helping out at the front desk with phone calls as well as occasionally working at special events.
  • Treats all animals humanely, properly, and with compassion at all times, regardless of the situation or circumstance.

QUALIFICATION REQUIREMENTS

  • At least three (3) years working as a veterinary technician.
  • At least one (1) year of experience working in this shelter, or similar environment.
  • Must be able to lead by example and have excellent critical thinking skills.
  • Experience and ability to train in caring for and handling animals in a safe, effective and humane manner, cats as well as large and possibly untrained dogs.
  • Proficiency in Microsoft Windows (Word and Excel) and Pet Point, and the ability to learn new computer programs.
  • Must be an independent, multi-tasker with excellent communication skills.
  • Ability to interpret statistical reports and financial information.
  • Good interpersonal skills, ability to interface with customers and their families.

PHYSICAL DEMANDS

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Must be able to hold and restrain animals.
  • While performing the duties of this job, the employee is frequently required to stand, walk, sit; to speak and hear clearly; and to use hands to finger, handle, or feel; and to reach with hands and arms.
  • The employee must regularly lift, move, and restrain animals weighing up to 50 pounds and must occasionally lift, move and restrain animals weighing up to 100 pounds (with assistance).
  • The employee is occasionally required to stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision, depth perception, and ability to adjust focus. 
  • Persons performing this job must not be allergic to animals, cleaning agents, or medications.

Other possible job hazards include exposure to corrosive chemicals and cleaning agents, exposure to feral and vicious animals, to animals with an unknown health history and therefore, exposure to zoonotic diseases through the use of hypodermic needles, animal bites and scratches, airborne transmission, and physical contact.

Qualified applicants please send resume to [email protected].


SURGICAL VETERINARY TECHNICIAN (CUTLER BAY CLINIC LOCATION)

PURPOSE & SCOPE OF POSITION

Under the supervision of the Chief Medical Officer, staff veterinarians, and supervisor, the Surgical Technician is responsible for exceptional care of the animals being provided with spay/neuter services at our Miami-Dade County Community Spay Neuter Clinic located in Cutler Bay.

ESSENTIAL JOB FUNCTIONS

General Duties

Performs duties, independently with minimal supervision, operating from specific and definite directions and instructions. Decisions are of routine nature made within prescribed operating guidelines, policies and procedures.

Proficiencies – Must be proficient in:

  • Performing a basic physical exam including taking body weight, body temperature, heart and respiration rate
  • Paying attention to all details
  • Mathematical calculations
  • Capable of converting pounds to kilograms and vice versa
  • Performing proper and humane restraint on a dog or cat
  • Administering drugs IM, SQ, and IV
  • Properly preparing and administering FELV, FVRCP, DA2PP, and Bordetella vaccine
  • Taking blood draws
    • Feline: femoral, cephalic and jugular veins
    • Canine: cephalic, jugular and saphenous veins
  • Properly collecting blood and performing a SNAP 4DX, Heartworm, Parvo and Feline Combo test
  • Properly placing an endotracheal tube in the cat and dog
  • Properly placing an intravenous catheter
  • Properly calculating and administering sub-cutaneous and IV fluids
  • Properly collecting fecal material for flotation and direct smears, creating appropriate slides and accurately reading and interpreting slides
  • Properly performing a skin scraping and interpret results
  • Properly performing an ear cleaning (both simple and deep)
  • Properly trimming nails
  • Properly scanning for a microchip and aseptically insert a microchip if needed
  • Correctly calculating required medications to go home with patient, prepare medication and properly print prescription label

Client Education

  • Properly explains importance and timely necessities of vaccinations recommended for the pet
  • Provides education to pet owners on infectious disease and preventative care available
  • Excellent communication skills in person and on the phone
  • Provide excellent customer service and be friendly at all times.
  • Properly identifies patients that are intact and explains benefits of spay/neuter to their owners
  • Recognizing reproductive abnormalities (i.e. pyometra, retained testicle) and educating pet owner on complications that may occur.
  • Properly checks in and out surgical patients and explains post-op instructions to owners.

Administrative

  • Properly enters medical notes in Clinic software in a timely fashion.
  • Ensures and maintains appropriate inventory of all necessary supplies, drugs and equipment in the surgical and kennel area.
  • Stocks supplies as needed.
  • Follows the policies and protocols as set forth in the Humane Society of Greater Miami’s Policy Manual and the Medical Protocol Manual. If a discrepancy is noticed or it is felt that an update in needed, is expected to bring it to the attention of supervisor or the Chief Medical Officer.

Other

  • Work cooperatively and professionally with all staff members
  • Able to stand for long periods of time
  • Assists the general public with routine health care information. Is able to explain when necessary treatment/procedures are needed for the patient to owners or potential adopters.
  • Represents the Humane Society of Greater Miami to the highest degree by providing good customer service.
  • Immediately reports any safety hazards or unsafe usage of Humane Society of Greater Miami equipment and supplies to supervisor.
  • Fills in other areas and performs other tasks/functions as needed (i.e. helping out at the front desk with phone calls, working at special events).
  • Treats all animals humanely, properly, and with compassion at all times, regardless of the situation or circumstance.

QUALIFICATION REQUIREMENTS

  • At least one (1) year of experience working in a veterinary clinic or similar environment as a technician or surgical technician.
  • Must be able to perform drug calculations and data entry.
  • Experience in caring for and handling animals in a safe, effective and humane manner, cats as well as large and possibly untrained dogs.
  • Proficiency in Microsoft Windows (Word and Excel) and the ability to learn new computer programs preferred.
  • Must be an independent, multi-tasker with excellent communication skills, have exceptional interpersonal skills, be able to interface with customers and their families in a tactful, sympathetic, and objective manner.
  • Valid driver’s license and clean driving record preferred.

PHYSICAL DEMANDS

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Must be able to hold and restrain animals.
  • While performing the duties of this job, the employee is frequently required to stand, walk, sit; to speak and hear clearly; and to use hands to finger, handle, or feel; and to reach with hands and arms.
  • The employee must regularly lift, move, and restrain animals weighing up to 50 pounds and must occasionally lift, move and restrain animals weighing up to 100 pounds (with assistance).
  • The employee is occasionally required to stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision, depth perception, and ability to adjust focus.
  • Persons performing this job must not be allergic to animals, cleaning agents, or medications.
  • Other possible job hazards include exposure to corrosive chemicals and cleaning agents, exposure to feral and vicious animals, to animals with an unknown health history and therefore, exposure to zoonotic diseases through the use of hypodermic needles, animal bites and scratches, airborne transmission, and physical contact.

Qualified applicants please send resume to [email protected].


ADOPTION COUNSELOR

PURPOSE & SCOPE OF POSITION

The Humane Society of Greater Miami is looking for an Adoption Counselor responsible for delivering outstanding customer service in relation to pet adoptions.

ESSENTIAL JOB FUNCTIONS

  • Is responsible for interviewing prospective parents, introducing them to the pet, and completing all adequate paperwork.
  • Other responsibilities include office operations, scheduling appointments, ordering merchandise, general clerical and operating the cash register as necessary.
  • Works directly with clients, guests, staff, and volunteers, providing courteous, friendly and professional assistance.
  • Manages the first point of contact between a customer and the Humane Society of Greater Miami and thus, is responsible for ensuring that this first encounter is positive for the customer.

QUALIFICATIONS

  • Excellent written and verbal communication and interpersonal skills required.
  • Strong customer relations skills and leadership capability.
  • Ability to prioritize, organize, problem solve, and coordinate daily activities.
  • Ability to multi-task and work in a fast paced environment.
  • Possesses interpersonal skills, ability to interface with customers and their families.
  • Computer literate and skilled in Word and Excel required.
  • Bilingual (English/Spanish) preferred.

EDUCATION AND EXPERIENCE

  • High School or equivalent education.
  • Experience in planning, judgment, implementation, communication, staff development, interpersonal skills and cost containment.

PHYSICAL DEMANDS

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Must be able to hold and restrain animals.
  • While performing the duties of this job, the employee is frequently required to stand, walk, sit; to speak and hear clearly; and to use hands to finger, handle, or feel; and to reach with hands and arms.
  • The employee must regularly lift, move, and restrain animals weighing up to 50 pounds and must occasionally lift, move and restrain animals weighing up to 100 pounds (with assistance).
  • The employee is occasionally required to stoop, kneel, crouch, or crawl.
  • Specific vision abilities required by this job include close vision, depth perception, and ability to adjust focus.
  • Persons performing this job must not be allergic to animals, cleaning agents, or medications.
  • Other possible job hazards include exposure to corrosive chemicals and cleaning agents, exposure to feral and vicious animals, to animals with an unknown health history and therefore, exposure to zoonotic diseases through animal bites and scratches, airborne transmission, and physical contact.

Some experience needed but will train, needs to be self motivated and compassionate towards animals. Pay depending on experience. Hours vary as shelter is open 7 days a week, 365 days a year including holidays. Hours can vary from 7:00am to 7:00pm. Looking for Part-time and Full-time. EOE + benefits package. If interested in the position please stop by the shelter to fill out an application at 16101 West Dixie Highway, North Miami Beach, FL 33160 attention to “HR”.

Qualified applicants please send resume to [email protected].


 

KENNEL ASSOCIATE

The Humane Society of Greater Miami is looking for someone to work hands on with cats/dogs cleaning cages/kennels where animals reside.

ESSENTIAL JOB FUNCTIONS

Animal Care

  • Cleans and maintains cages, kennels, lifestyle rooms, quarantine area or isolation unit of the shelter, in such a manner as to provide a germ-free, odorless and low stress environment for the animals. Washes food and water bowls daily.
  • Feeds and provides daily care for all animals in the shelter’s care. Cleans and grooms animals (bathing and brushing).
  • Ensures that animals are walked, and that they receive clean bedding and toys on a daily basis.
  • Reports to the appropriate supervisor any potential health or behavioral problems involving the animals in the organization’s care.

PHYSICAL DEMANDS

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Must be able to hold and restrain animals.
  • While performing the duties of this job, the employee is frequently required to stand, walk, sit; to speak and hear clearly; and to use hands to finger, handle, or feel; and to reach with hands and arms.
  • The employee must regularly lift, move, and restrain animals weighing up to 50 pounds and must occasionally lift, move and restrain animals weighing up to 100 pounds (with assistance).
  • The employee is occasionally required to stoop, kneel, crouch, or crawl.
  • Specific vision abilities required by this job include close vision, depth perception, and ability to adjust focus.
  • Persons performing this job must not be allergic to animals, cleaning agents, or medications.
  • Other possible job hazards include exposure to corrosive chemicals and cleaning agents, exposure to feral and vicious animals, to animals with an unknown health history and therefore, exposure to zoonotic diseases through animal bites and scratches, airborne transmission, and physical contact.

Experience in a shelter or similar environment preferred. Needs to be self motivated and compassionate towards animals. Hours vary as shelter is open 7 days a week, 365 days a year, including holidays. Hours can vary from 7:00am to 7:00pm. Looking for Part-time and Full-time. If interested in the position please stop by the shelter to fill out an application at 16101 West Dixie Highway, North Miami Beach, FL 33160 attention to “HR”. EOE + benefits package.

Qualified applicants please send resume to [email protected].


 

SHELTER VETERINARY TECHNICIAN

PURPOSE & SCOPE OF POSITION

The Humane Society of Greater Miami is looking for an experienced veterinary technician to join our team. The person who would best fill this position must be a reliable individual, a team player, be an independent thinker with excellent communication skills, have a high level of customer relation skills, and also must be able to multi-task in a very high volume, stressful situation if need be.

ESSENTIAL JOB FUNCTIONS

Responsibilities include performing a basic physical exam, blood draws, administering fluids, urinalysis, fecal exams, skin scrapes, and collecting and handling samples for in-house diagnostics and for submitting to referral laboratories.

Proficiencies – Must be proficient in:

  • Performing a basic physical exam including taking body temperature, heart and respiration rate
  • Performing proper and humane restraint on a dog or cat
  • Administering drugs IM, SQ, and IV
  • Properly prepare and administer FELV, FVRCP, DA2PP, and Bordetella vaccine
  • Taking blood draws
  • Feline: femoral, cephalic and jugular veins
  • Canine: cephalic, jugular and saphenous veins
  • Properly collecting blood and performing a SNAP 4DX, Heartworm, Parvo and Feline Combo test
  • Properly calculating and administering sub-cutaneous fluids
  • Properly collecting fecal material for flotation and direct smears, creating appropriate slides and accurately reading and interpreting slides
  • Properly perform a skin scraping and interpret results
  • Properly performing an ear cleaning (both simple and deep)
  • Properly trimming nails
  • Properly scan for a microchip and aseptically insert a microchip if needed
  • Correctly calculate required medications to go home with patient, prepare medication and properly print prescription label

QUALIFICATIONS

Qualification requirements are: preferably certified veterinary technician and/or at least two years of experience working in a shelter, veterinary clinic, or similar environment as a veterinary technician; ability to perform drug calculations and data entry; experience of caring for, and handling animals in a safe, effective, and humane manner, handling cats as well as large and possibly untrained dogs. Proficiency in Microsoft Windows (Word and Excel) and the ability to learn new computer programs preferred.

PHYSICAL DEMANDS

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Must be able to hold and restrain animals.
  • While performing the duties of this job, the employee is frequently required to stand, walk, sit; to speak and hear clearly; and to use hands to finger, handle, or feel; and to reach with hands and arms.
  • The employee must regularly lift, move, and restrain animals weighing up to 50 pounds and must occasionally lift, move and restrain animals weighing up to 100 pounds (with assistance).
  • The employee is occasionally required to stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision, depth perception, and ability to adjust focus.
  • Persons performing this job must not be allergic to animals, cleaning agents, or medications.
  • Other possible job hazards include exposure to corrosive chemicals and cleaning agents, exposure to feral and vicious animals, to animals with an unknown health history and therefore, exposure to zoonotic diseases through the use of hypodermic needles, animal bites and scratches, airborne transmission, and physical contact.

Pay depending on experience. Qualified applicants please send resume to [email protected].


CLINIC VETERINARY TECHNICIAN

Under the supervision of the Chief Medical Officer, staff veterinarians, and supervisor, is responsible for outstanding customer service, client education, compassionate animal care, promote spay/neuter and preventive care for public pets. Performs duties, independently with minimal supervision, operating from specific and definite directions and instructions. Decisions are of routine nature made within prescribed operating guidelines, policies and procedures.

Must be proficient at:

  • Performing a basic physical exam including taking body temperature, heart and respiration rate
  • Performing proper and humane restraint on a dog or cat
  • Administering drugs IM, SQ, and IV
  • Properly prepare and administer FELV, FVRCP, DA2PP, and Bordetella vaccine
  • Taking blood draws
  • Feline: femoral, cephalic and jugular veins
  • Canine: cephalic, jugular and saphenous veins
  • Properly collecting blood and performing a SNAP 4DX, Heartworm, Parvo and Feline Combo test
  • Properly calculating and administering sub-cutaneous fluids
  • Properly collecting fecal material for flotation and direct smears, creating appropriate slides and accurately reading and interpreting slides
  • Properly perform a skin scraping and interpret results
  • Properly performing an ear cleaning (both simple and deep)
  • Properly trimming nails
  • Properly scan for a microchip and aseptically insert a microchip if needed
  • Correctly calculate required medications to go home with patient, prepare medication and properly print prescription label

Client Education:

  • Properly explain importance and timely necessities of vaccinations recommended for the pet
  • Provides education to pet owners on infectious disease and preventative care available
  • Must have excellent communication skills in person and on the phone
  • Provide excellent customer service and be friendly at all times.
  • Properly identifies patients that are intact and explains benefits of spay/neuter to their owners
  • Properly checks in and out surgical patients and explains post-op instructions to owners

Administrative:

  • Properly enters medical notes in Clinic software in a timely fashion.
  • Ensures and maintains appropriate inventory of all necessary supplies, drugs and equipment in the clinic exam room.
  • Stocks supplies as needed.
  • Follows the policies and protocols as set forth in the Humane Society of Greater Miami’s Policy Manual and the Medical Protocol Manual. If a discrepancy is noticed or it is felt that an update in needed, is expected to bring it to the attention of supervisor or the Chief Medical Officer.

Other:

  • Work cooperatively and professionally with all staff members
  • Assists the general public with routine health care information. Is able to explain when necessary treatment/procedures to owners or potential adopters.
  • Represents the Humane Society of Greater Miami to the highest degree by providing good customer service.
  • Immediately reports any safety hazards or unsafe usage of Humane Society of Greater Miami equipment and supplies to supervisor.
  • Fills in other areas and performs other tasks/functions as needed (i.e. helping out at the front desk with phone calls, working at special events).
  • Treats all animals humanely, properly, and with compassion at all times, regardless of the situation or circumstance.

QUALIFICATION REQUIREMENTS

  • At least one (1) year of experience working in a shelter, veterinary clinic or similar environment.
  • Must be able to perform drug calculations and data entry.
  • Experience in caring for and handling animals in a safe, effective and humane manner, cats as well as large and possibly untrained dogs.
  • Proficiency in Microsoft Windows (Word and Excel) and the ability to learn new computer programs preferred.
  • Must be an independent, multi-tasker with excellent communication skills, have exceptional interpersonal skills, be able to interface with customers and their families in a tactful, sympathetic, and objective manner.
  • Valid driver’s license and clean driving record preferred.

PHYSICAL DEMANDS

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Must be able to hold and restrain animals.
  • While performing the duties of this job, the employee is frequently required to stand, walk, sit; to speak and hear clearly; and to use hands to finger, handle, or feel; and to reach with hands and arms.
  • The employee must regularly lift, move, and restrain animals weighing up to 50 pounds and must occasionally lift, move and restrain animals weighing up to 100 pounds (with assistance).
  • The employee is occasionally required to stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision, depth perception, and ability to adjust focus.
  • Persons performing this job must not be allergic to animals, cleaning agents, or medications.
  • Other possible job hazards include exposure to corrosive chemicals and cleaning agents, exposure to feral and vicious animals, to animals with an unknown health history and therefore, exposure to zoonotic diseases through the use of hypodermic needles, animal bites and scratches, airborne transmission, and physical contact.

Please send resume to [email protected].


 Humane Society of Greater Miami is an AA/EO employer and actively seeks candidates from diverse backgrounds.

Back to Top