Career Opportunities

The Humane Society of Greater Miami cares for hundreds of homeless dogs, cats, puppies and kittens each day. We depend on our team of staff and volunteers to help us help the animals! By joining the Humane Society of Greater Miami, you become part of a wonderful cause and of a great team. Only qualified applicants will be considered based on the position requirements. Please review below our current employment opportunities:

CLINIC MANAGER
SHELTER VETERINARY TECHNICIAN
VETERINARY APPOINTMENT SCHEDULER / FRONT DESK RECEPTIONIST
VETERINARY ANESTHESIA/SURGICAL TECHNICIAN
SHELTER VETERINARIAN


CLINIC MANAGER

The Humane Society of Greater Miami is looking for a clinic manager for our preventive care clinic located in Cutler Bay. Responsible to plan, direct and oversee clinic operations and fiscal health of the department. Manager is also responsible for planning and maintaining work systems, procedures and policies that enable and encourage top performance of employees.

CLINIC STAFF:

  • Supervise all non-DVM clinic personnel.
    • Ensures that excellent customer service is being provided to all customers, every day, by every staff member.
    • Ensures that clinic staff is respectful, courteous and professional at all times. This refers to treatment of co-workers and customers.
  • Schedule staff meetings, lunch and learns, and coordinate other essential training sessions.
  • Oversee employee schedules and manage PTO requests.
  • Assists Chief Medical Officer in hiring, training, reviews/evaluations, discipline and/or termination of non-DVM employees.
  • Assists Chief Medical Officer in establishing/updating clinic standard operating procedures (SOP) and training protocols for all pertinent staff members.
  • Setting and accomplishing goals by communicating job expectations; planning, monitoring and appraising job results.
  • Submits employee payroll accurately and in a timely fashion.

CUSTOMER SERVICE:

  • Provides and expects excellent customer service.
  • Handles client complaints and resolves client communication issues with attending veterinarian and/or Chief Medical Officer in a professional and courteous manner.
  • Takes disciplinary action when necessary if good customer service is not being given.
  • Holds customer service training sessions when and if needed.

INVENTORY:

  • Order and monitor adequate levels of all surgical and other clinic inventory in a timely fashion.
  • Periodically reviews fee schedule for services/products and discusses increases or changes with Chief Medical Officer when necessary.
  • Maintain good relationships with vendors and pharmaceutical reps.
  • Ensures all inventory is checked in accurately and invoices (dated and initialed) are delivered to Financial Director by end of day.
  • Ensures all inventory reconciles at end of month.

FINANCE:

  • Oversees that DSR’s are accurate and properly prepared daily.
  • Ensures that the daily deposit is properly transferred to safe drop at end of day or deposited at bank.
  • Responsible for the overall profitability of the clinic.

SHELTER:

  • Assures that shelter animals are being properly managed through the clinic for timely spay/neuter services.
  • Assures that all organizational personnel are updated on clinic/surgical promotions.

QUALIFICATION REQUIREMENTS

  • At least two (2) years of management experience in a shelter or related field may be preferred.
  • Good business acumen.
  • Excellent verbal communication, writing and math skills.
  • Strong customer relations skills and leadership capability.
  • Ability to prioritize, organize, problem solve and coordinate daily activities.
  • Possesses interpersonal skills, ability to interface with customers and their families.
  • Ability to handle very fast-paced and busy work environment.
  • Great attitude and positive thinker.
  • Computer literate and skilled in Word, Excel and DVM manager.
  • Bilingual (English/Spanish) preferred.

PHYSICAL DEMANDS

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is frequently required to stand, walk, sit; to speak and hear clearly; and to use hands to finger, handle, or feel; and to reach with hands and arms.
  • The employee must regularly lift, move, and restrain animals weighing up to 50 pounds and must occasionally lift, move and restrain animals weighing up to 100 pounds (with assistance).
  • The employee is occasionally required to stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision, depth perception, and ability to adjust focus.
  • Persons performing this job must not be allergic to animals, cleaning agents, or medications.
  • Other possible job hazards include exposure to corrosive chemicals and cleaning agents, exposure to feral and vicious animals, to animals with an unknown health history and therefore, exposure to zoonotic diseases through the use of hypodermic needles, animal bites and scratches, airborne transmission, and physical contact.

 

SHELTER VETERINARY TECHNICIAN

The Humane Society of Greater Miami is looking for an experienced veterinary technician to join our team. The person for whom would best fill this position must be a reliable individual, a team player, be an independent thinker with excellent communication skills, have a high level of customer relation skills, and also must be able to multi-task in a very high volume, stressful situation if need be.

Responsibilities include performing a basic physical exam, blood draws, administering fluids, urinalysis, fecal exams, skin scrapes, and collecting and handling samples for in-house diagnostics and for submitting to referral laboratories.

Qualification requirements are: preferably certified veterinary technician and/or at least two years of experience working in a shelter, veterinary clinic, or similar environment as a veterinary technician; ability to perform drug calculations and data entry; experience of caring for, and handling animals in a safe, effective, and humane manner, handling cats as well as large and possibly untrained dogs. Proficiency in Microsoft Windows (Word and Excel) and the ability to learn new computer programs preferred.

Pay depending on experience. If interested in the position please stop by the shelter to fill out an application at 16101 West Dixie Highway, North Miami Beach, FL 33160 attention to “HR” or you may send your resume to  Sylvia@humanesocietymiami.org.


VETERINARY APPOINTMENT SCHEDULER / FRONT DESK RECEPTIONIST

The Humane Society of Greater Miami is looking for a high-volume spay/neuter appointment scheduler for our preventive care clinics located in North Miami Beach and in Cutler Bay. This is a full-time position. Main responsibilities include: answering phone calls quickly and efficiently, booking surgical appointments, input of appropriate patient/client information using DVM software, performing general clean up duties as needed and handling financial transactions. The candidate must have excellent customer service skills and must be fluent in English and Spanish, written and spoken.

DUTIES INCLUDE, BUT ARE NOT LIMITED TO:

  • Answering phone calls quickly and efficiently
  • Booking surgical appointments
  • Input of appropriate patient/ client information using DVM software
  • Perform general clean up duties at end of day and during day as needed
  • Handling payments and refunds
  • Sit and stand for long periods while performing work duties
  • Able to lift 50 pounds.
  • Excellent customer service skills
  • Must be fluent in English and Spanish, written and spoken
  • Must have reliable transportation
  • High school diploma or equivalent

QUALIFICATIONS:

Competitive pay, health insurance and discounts on clinic services and products. Please send your resume to:

a) yarleen@humanesocietymiami.org for our North Miami Beach Location

b) janet@humanesocietymiami.org for our Cutler bay location.


VETERINARY ANESTHESIA/SURGICAL TECHNICIAN

The Humane Society of Greater Miami is currently looking for an individual to join its high volume spay/neuter team in Cutler Bay, Florida. Under the supervision of the Chief Medical Officer, staff veterinarians and clinic manager, this person ensures that dogs and cats presented for surgery are properly examined, anesthetized, monitored and given compassionate care while they move through the spay/neuter surgical procedure.

MUST BE PROFICIENT AT:

  • Perform a basic exam
  • Perform proper and humane restraint on dogs and cats
  • Calculate drug dosages with extreme accuracy
  • Administer drugs IM, SQ, and IV
  • Keep meticulous drug and medical records
  • Intubate and inflate cuff to proper pressure
  • Operate anesthesia machine and pulse oxymeter
  • Position, shave, aseptically scrubbe surgical site
  • Place an IV catheter
  • Administer SQ and IV fluids
  • Administer Felv, FVRCP, DA2PP, and Bordetella vaccine
  • Taking blood draws:  Feline: femoral, cephalic and jugular veins                                                                                                                                                                     Canine: saphenous, cephalic and jugular veins
  • Properly collect blood and perform a Heartworm Snap and Felv/FIV Snap test
  • Properly collect fecal material for direct smears and fecal flotation, then accurately read and interpret slides
  • Properly perform an ear cleaning

SPECIAL WORKING CONDITIONS:

  • Must be confident working with dogs and cats.  This position will require working with a large number of feral or unsocialized cats.
  • Must be able to multi-task under distracting conditions while maintaining the ability to pay strict attention to detail.
  • Must be able to form a systematic approach in carrying out assignments.
  • Must be a team player and willing to help out where needed to keep work flow consistent and smooth.

OTHER:

  • Work cooperatively and professionally with all staff, including the clinic, kennel and customer service.
  • Assists adopters and the general public with routine health care information. Is able to explain when necessary treatment/procedures to owners or potential adopters.
  • Represents the Humane Society of Greater Miami to the highest degree by providing good customer service.
  • Reports any safety hazards or unsafe usage of Humane Society of Greater Miami equipment and supplies.
  • Fills in other areas and performs other tasks/functions as needed (i.e. helping out at the front desk with phone calls, working at special events).
  • Treats all animals humanely, properly, and with compassion at all times, regardless of the situation or circumstance.

PHYSICAL DEMANDS

  • The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Must be able to hold and restrain animals.
  • While performing the duties of this job, the employee is frequently required to stand, walk, sit; to speak and hear clearly; and to use hands to finger, handle, or feel; and to reach with hands and arms.
  • The employee must regularly lift, move, and restrain animals weighing up to 40 pounds and must occasionally lift, move and restrain animals weighing up to 100 pounds (with assistance).
  • The employee is occasionally required to stoop, kneel, crouch, or crawl.  Specific vision abilities required by this job include close vision, depth perception, and ability to adjust focus.
  • Persons performing this job must not be allergic to animals, cleaning agents, or medications.
  • Other possible job hazards include exposure to corrosive chemicals and cleaning agents, exposure to feral and vicious animals, to animals with an unknown health history and therefore, exposure to zoonotic diseases through the use of hypodermic needles, animal bites and scratches, airborne transmission, and physical contact.

Qualified applicants should submit a resume to janet@humanesocietymiami.org.


SHELTER VETERINARIAN

The Humane Society of Greater Miami is hiring a full time Shelter Veterinarian. Must be able to perform 30-35 surgeries a day. Other responsibilities include client education in the clinic and oversight of the care for our shelter animals. Previous experience in shelter medicine is desirable. Excellent surgical skills necessary. Minimum one weekend day required. Must have strong leadership skills and the ability to manage and communicate with staff and volunteers. This is an exciting, fast-paced and challenging position. Competitive salary and excellent benefit package included. Relocation package not included. Florida license required. Please send resume to dr.swan@humanesocietymiami.org.


Humane Society of Greater Miami is an AA/EO employer and actively seeks candidates from diverse backgrounds.

Back to Top