Career Opportunities

The Humane Society of Greater Miami cares for hundreds of homeless dogs, cats, puppies and kittens each day. We depend on our team of staff and volunteers to help us help the animals! By joining the Humane Society of Greater Miami, you become part of a wonderful cause and of a great team. Only qualified applicants will be considered based on the position requirements. Please review below our current employment opportunities:

SHELTER OPERATIONS MANAGER
VETERINARY APPOINTMENT SCHEDULER
SHELTER VETERINARY TECHNICIAN ASSISTANT
HIGH VOLUME SPAY/NEUTER VETERINARIAN
SHELTER VETERINARIAN
PET ADOPTION COUNSELOR
KENNEL CLEANER
SHELTER VETERINARY TECHNICIAN


SHELTER OPERATIONS MANAGER

PURPOSE & SCOPE OF POSITION

Responsible for the overall management of the Humane Society of Greater Miami’s Soffer and Fine Adoption Center and its areas of revenue. This includes, but is not limited to, the success of all programs and services animal and non-animal related. This also includes all aspects of adoptions, overseeing all non-animal related programs/services (grooming, boutique, etc.) and ensuring that excellent customer service is being provided at all times in all areas of the center. Provides valuable input to enhance current programs and will be proactive in generating new ideas of possible programs and services to offer to our customers.

GENERAL DUTIES:

Adoptions:

  • Provides supervision, leadership and training of staff which includes but is not limited to hiring, firing, training, counseling and disciplining.
  • Ensures that all policies and procedures are adhered to at all times.
  • Implements good auditing practices.
  • Develops ideas for increasing adoptions, grooming, intake.
  • Takes proactive measures to find other rescue organizations or sanctuaries (local or otherwise) for animals that have been with the Humane Society of Greater Miami for too long of a time to which they can be transferred.
  • Resolves customer disputes regarding any part of the adoption or intake process in a positive and courteous manner.

Customer Service:

  • Oversees that staff provides excellent customer service at all times.
  • Responsible for financial growth and reporting of all revenue areas of the shelter (excluding clinics).
  • Provides the necessary counseling and disciplinary action if excellent customer service is not being provided.
  • Holds customer service training sessions when and if needed.

Volunteer:

  • Oversees the Volunteer Supervisor and any and all programs that are managed by this supervisor (including but not limited to volunteer, foster care, adoption ambassador).

Finance:

  • Responsible for the accuracy and distribution of all Daily Sales Reports (DSR).
  • Proactively assesses, from time to time, that our pricing remains competitive for a not-for-profit organization.
  • Ensures that pricing is reviewed and compared to actual costs and brings to senior management’s attention any discrepancies and/or ideas for change.
  • Maintains and produces reports as requested.

Sales:

  • Oversees the management and success of non-animal related revenue sources
    • Manages strict boutique inventory to achieve highest possible return on investment.
      • Determines the highest selling items for boutique
      • Orders new inventory and tracks accordingly
      • Works with other departments to schedule promotions and sales
      • Ensures that all items are entered into the inventory system for inventory management.
    • Oversees the operation of the grooming salon.
      • Ensures that groomer is up-to-date with needed supplies and orders accordingly.
      • Monitors the cleanliness and sanitation of the grooming area.
      • Serves as a liaison between the groomer and the organization.
      • Reviews the weekly invoices from the groomer and matches them to scheduled appointments.

Other Duties:

  • Performs all other duties as assigned and asked by supervisory personnel, including but not limited to what is listed in this job description.

QUALIFICATION REQUIREMENTS

  • At least two (2) years of upper management experience, including but not limited to experience in conflict resolution, preferably in a shelter or related field.
  • Good business acumen.
  • Must be able to work in a fast paced environment and one where compassion for people and animals is always at the forefront of decision making.
  • Strong customer relation’s skills and leadership capability.
  • Excellent written and verbal communication skills.
  • Ability to interpret statistical reports and financial information.
  • Possesses interpersonal skills, ability to interface with customers and their families.
  • Computer literate and skilled in Word and Excel.
  • Bilingual (English/Spanish) preferred.

PHYSICAL DEMANDS

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is frequently required to stand, walk, sit; to speak and hear clearly; and to use hands to finger, handle, or feel; and to reach with hands and arms.
  • The employee must regularly lift, move, and restrain animals weighing up to 50 pounds and must occasionally lift, move and restrain animals weighing up to 100 pounds (with assistance).
  • The employee is occasionally required to stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision, depth perception, and ability to adjust focus. 
  • Persons performing this job must not be allergic to animals, cleaning agents, or medications.
  • Other possible job hazards include exposure to corrosive chemicals and cleaning agents, exposure to feral and vicious animals, to animals with an unknown health history and therefore, exposure to zoonotic diseases through the use of hypodermic needles, animal bites and scratches, airborne transmission, and physical contact.

Qualified applicants please send resume to [email protected].


VETERINARY APPOINTMENT SCHEDULER

PURPOSE & SCOPE OF POSITION

This is a fast paced position scheduling appointments for our high-volume spay/neuter preventive healthcare clinic. It is a full-time position located in North Miami Beach. The Veterinary Appointment Scheduler may be the first contact that a potential client has with our clinic and organization. This is a position where it is essential that a positive impression is always made for the clinic and the Humane Society of Greater Miami.

GENERAL DUTIES:

The general duties include but are not limited to the below:

  • Located in the Appointment Scheduler’s office, answering telephone calls quickly and efficiently in a polite and friendly manner.
  • Booking/scheduling spay and neuter surgical appointments.
  • Inputting patient (dog/cat) and client/owner information using DVM software
  • Performing general clean up duties as needed
  • Handling financial transactions
  • Assist at the clinic reception desk/lobby if needed

Proficiencies:

  • Must have working knowledge of preventive healthcare veterinary vaccines and general animal care.
  • Answering multiple telephone lines in an efficient manner; call acknowledgment time should be no longer than one minute.
  • Speaking clearly, distinctly, and with a friendly, courteous tone
  • Use listening skills to put clients at ease and obtain accurate, complete information.
  • Must be polite, friendly and courteous when answering the telephone at all times; answers to clients such as “uh-huh” and “yeah” are not acceptable.
  • Must display patience and understanding to clients when answering repetitive questions regarding clinic programs and services available; at no time should the client feel he/she is a “bother” or that the Appointment Scheduler is in a hurry to end the call.
  • Manage an online appointment calendar
  • Multitasking abilities are a plus as the Appointment Scheduler may be asked to perform other duties periodically.

Other:

  • Work cooperatively and professionally with all staff members
  • Assist clients with routine health care information regarding spay/neuter procedures, vaccine information, etc.
  • Represents the Humane Society of Greater Miami to the highest degree by providing excellent customer service.
  • Immediately reports any safety hazards or unsafe usage of Humane Society of Greater Miami equipment and supplies to supervisor.
  • Fills in other areas and performs other tasks/functions as needed (i.e. helping out at the front desk with telephone calls, working at special events).
  • Treats all animals humanely, properly, and with compassion at all times, regardless of the situation or circumstance.
  • Due to the nature of the position must not be allergic to domestic animals and cleaning products.
  • Follows the policies and protocols as set forth in the Humane Society of Greater Miami’s employee manual.
  • Other duties as assigned

QUALIFICATIONS

  • Due to the nature of the position, prefer bi-lingual (English/Spanish)
  • Must have reliable transportation
  • Must be independent, able to multi-task with excellent communication skills and have exceptional interpersonal skills, being able to interface with clients in a tactful, sympathetic and diplomatic manner.
  • Proficiency in Microsoft Windows (Word and Excel) and the ability to learn new computer programs preferred.

EDUCATION and/or EXPERIENCE:

  • High school diploma or equivalent (GED)
  • One year of experience working/volunteering in a shelter, veterinary clinic, or similar environment is a plus.

REASONING ABILITY:

Ability to understand and carry out written and/or verbal instructions.

PHYSICAL DEMANDS

  • Due to the nature of the position, persons performing this job must not be allergic to animals, cleaning agents, or medications.
  • Position involves long periods of sitting and answering telephone calls in an office environment.
  • Work involves walking, talking, hearing, using hands to handle, feel or operate objects, tools, or controls, and reaching with hands and arms.
  • Vision abilities required by this job include close vision and the ability to adjust focus.
  • The need to lift and carry animals and equipment weighing in excess of 50 pounds.
  • Position requires prolonged standing, walking, reaching, twisting, turning, kneeling, bending, squatting, and stooping.
  • The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Qualified applicants please send resume to [email protected].


SHELTER VETERINARY TECHNICIAN ASSISTANT

PURPOSE & SCOPE OF POSITION

Under the supervision of the Medical Director, staff veterinarians, supervisor, and shelter veterinary technicians, the shelter veterinary assistant helps the team to perform basic administrative duties, acts as another set of hands where needed and any task that helps in the goal of providing a gold standard of care for animals sheltered at the Humane Society of Greater Miami.

GENERAL RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:

  • Data entry in animal software program
  • Maintaining appropriate inventory of all necessary supplieS
    • Ensuring supplies are reordered on a timely basis
    • Stock shelves when supplies are delivered
    • Keep all supplies neat and orderly
    • Assist with inventory monthly (or quarterly)
  • Prepare medications (pills in soft food, syringes, etc.) as instructed
  • Help clean cages in-between processing of animals when needed
  • Assists with scheduling of animals to local hospitals as needed (scheduling transportation and appointment at private hospital when possible)
  • Assist in any other related task when asked

Other:

  • Work cooperatively and professionally with all staff, including the clinic, kennel and customer service.
  • Represents the Humane Society of Greater Miami to the highest degree by providing good customer service.
  • Reports any safety hazards or unsafe usage of Humane Society of Greater Miami equipment and supplies.
  • Treats all animals humanely, properly, and with compassion at all times

QUALIFICATIONS

  • Minimum completion of one year of veterinary assistant or veterinary technician school or minimum of one year work experience in shelter medicine or a private clinic.
  • Experience in caring for and handling animals in a safe, effective and humane manner, cats as well as large and possibly untrained dogs is essential to this position
  • Must be able to work independently and within a team environment
  • Must possess good written and oral communication skills
  • Able to work quickly and efficiently
  • Excellent attention to detail
  • Must be able to work at least one weekend day
  • Cannot be allergic to cats or dogs

PHYSICAL DEMANDS

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Must be able to hold and restrain animals.
  • While performing the duties of this job, the employee is frequently required to stand, walk, sit; to speak and hear clearly; and to use hands to finger, handle, or feel; and to reach with hands and arms.
  • The employee must regularly lift, move, and restrain animals weighing up to 40 pounds and must occasionally lift, move and restrain animals weighing up to 100 pounds (with assistance).
  • The employee is occasionally required to stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision, depth perception, and ability to adjust focus. 
  • Other possible job hazards include exposure to corrosive chemicals and cleaning agents, exposure to feral and vicious animals, to animals with an unknown health history and therefore, exposure to zoonotic diseases through the use of hypodermic needles, animal bites and scratches, airborne transmission, and physical contact.

Qualified applicants please send resume to [email protected].


HIGH VOLUME SPAY/NEUTER VETERINARIAN

PURPOSE & SCOPE OF POSITION

The high volume spay/neuter staff veterinarian is a trained and licensed veterinarian with excellent surgical skills who is able to perform 30-35 surgeries a day.  Responsibilities include providing high quality medical care to shelter animals and working cases.  Must have strong leadership skills and the ability to manage and communicate with staff, volunteers and clients. This is an exciting, fast-paced and challenging position.  The veterinarian works an approximately eight-hour day (Saturday required) with a small medical team of veterinary assistants, performing spay/neuter surgeries on shelter and public animals; and providing other medical care to shelter animals.

RESPONSIBILITIES

  • Perform an average of 30 – 35 high quality, high volume spay/neuter surgical procedures daily on cats and dogs using techniques as defined in the standard operating procedures (SOPs) put forth by the Humane Society of Greater Miami.
  • Oversee veterinary care for shelter animals on a daily basis including physical examination, surgery, pre- and post-operative care, anesthetic administration and monitoring, emergency care, restraint and treatment following standard operating procedures (SOPs) and techniques as put forth by the Humane Society of Greater Miami.
  • Communicate effectively with staff including veterinary technicians, clinic staff and management especially as it pertains to medical decisions and recommendations.
  • Offer feedback on anesthesia protocols and other SOPs to the Chief Medical Officer for discussion at medical and/or all-staff meetings.
  • Obtain continuing education as required by the state of Florida and the Humane Society of Greater Miami.
  • Communicate effectively and respectfully with clients.
  • Document exam findings, test results and treatment recommendations
  • Attend staff meetings, doctor meetings and other requested meetings
  • Other duties as assigned

QUALIFICATIONS

  • Ability to solve problems and work with minimal supervision
  • Ability to maintain good working relationship with clients and staff
  • Ability to provide leadership and direction to employees and volunteers
  • Excellent interpersonal and communication skills
  • Interest in animal welfare and population control
  • Must have excellent work attendance record
  • Must possess ability to work independently as well as part of team
  • Must possess ability to work in high-volume, fast-paced clinic environment

EDUCATION AND EXPERIENCE

  • Doctorate: Veterinary Medicine (Required)
  • Prefer one year of experience working/volunteering in a shelter, veterinary clinic, TNR program or similar environment is a plus.

LANGUAGE SKILLS

  • Due to the nature of the position, must be able to converse, read and write English.

PHYSICAL DEMANDS

  • The employee must regularly lift, move, and restrain animals weighing up to 40 pounds and must occasionally lift, move and restrain animals weighing up to 100 pounds (with assistance).
  • Persons performing this job must not be allergic to animals, cleaning agents, or medications.
  • Other possible job hazards include exposure to corrosive chemicals and cleaning agents, exposure to feral and vicious animals, to animals with an unknown health history and therefore, exposure to zoonotic diseases through the use of hypodermic needles, animal bites and scratches, airborne transmission, and physical contact.
  • The employee is occasionally required to stoop, kneel, crouch, or crawl.
  • Specific vision abilities required by this job include close vision, depth perception, and ability to adjust focus.
  • Position involves long periods of standing, reaching above the head with hands and arms; and lifting items/objects from floor to above the waist; walking, talking, and hearing, using hands to handle, feel or operate objects, tools, or controls.
  • The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Qualified applicants please send resume to [email protected].


SHELTER VETERINARIAN

PURPOSE & SCOPE OF POSITION

Perform veterinary health care and surgical responsibilities, oversee treatment, promote spay/neuter programs, and ensure humane care of all animals in care at the Humane Society of Greater Miami.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The employee must be able to perform each essential function in a satisfactory manner, with or without reasonable accommodation; other duties may be assigned as necessary.

  • Manages the overall health and welfare of all animals under the stewardship of the organization, including but not limited to, animals in the shelter, foster care and the Intake Building(s), and ensures all animals receive the treatment and care that is expected and set forth by the organization’s mission statement and vision.
  • Examine, diagnose and treat diseases and injuries of shelter animals.
  • Ensure all animals are tested for heartworm disease (dogs), FELV/FIV (cats), vaccinated, dewormed, and treatment sheets written up for any problems noted at intake of animal.
  • Ensure shelter technicians are following medical protocols.
  • Audit files on a regular basis to ensure animals are steadily moving through quarantine areas on to the adoption floor.
  • Investigates and resolves any issues that are prolonging the quarantine of any animal beyond an expected period of time.

EDUCATION AND EXPERIENCE

  • Must possess a Doctor in Veterinary Medicine Degree (DVM) and a current State of Florida Veterinarian license which is in good standing.
  • Commitment to practicing the highest standard of medicine and upholding veterinary code of ethics.
  • At least two (2) years’ experience practicing medicine, preferably shelter medicine.
  • Demonstrates excellent verbal and written communication skills.
  • Works collaboratively with medical team members as well as with other shelter departments.
  • Makes decisions confidently and effectively.
  • Manages time and tasks appropriately.
  • Models a professional and courteous manner with staff and clients.
  • Commitment to ongoing educational development and growth.

PHYSICAL DEMANDS

  • The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Work involves walking, talking, hearing, using hands to handle, feel or operate objects, tools, or controls, and reaching with hands and arms. Vision abilities required by this job include close vision and the ability to adjust focus.
  • The need to lift and carry animals and equipment weighing in excess of 50 pounds.
  • Position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting, and stooping.

Qualified applicants please send resume to [email protected].


PET ADOPTION COUNSELOR

PURPOSE & SCOPE OF POSITION

The Humane Society of Greater Miami is looking for an Adoption Counselor responsible for delivering outstanding customer service in relation to pet adoptions.

ESSENTIAL JOB FUNCTIONS

  • Is responsible for interviewing prospective parents, introducing them to the pet, and completing all adequate paperwork.
  • Other responsibilities include office operations, scheduling appointments, ordering merchandise, general clerical and operating the cash register as necessary.
  • Works directly with clients, guests, staff, and volunteers, providing courteous, friendly and professional assistance.
  • Manages the first point of contact between a customer and the Humane Society of Greater Miami and thus, is responsible for ensuring that this first encounter is positive for the customer.

QUALIFICATIONS

  • Excellent written and verbal communication and interpersonal skills required.
  • Strong customer relations skills and leadership capability.
  • Ability to prioritize, organize, problem solve, and coordinate daily activities.
  • Ability to multi-task and work in a fast paced environment.
  • Possesses interpersonal skills, ability to interface with customers and their families.
  • Computer literate and skilled in Word and Excel required.
  • Bilingual (English/Spanish) preferred.

EDUCATION AND EXPERIENCE

  • High School or equivalent education.
  • Experience in planning, judgment, implementation, communication, staff development, interpersonal skills and cost containment.

PHYSICAL DEMANDS

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Must be able to hold and restrain animals.
  • While performing the duties of this job, the employee is frequently required to stand, walk, sit; to speak and hear clearly; and to use hands to finger, handle, or feel; and to reach with hands and arms.
  • The employee must regularly lift, move, and restrain animals weighing up to 50 pounds and must occasionally lift, move and restrain animals weighing up to 100 pounds (with assistance).
  • The employee is occasionally required to stoop, kneel, crouch, or crawl.
  • Specific vision abilities required by this job include close vision, depth perception, and ability to adjust focus.
  • Persons performing this job must not be allergic to animals, cleaning agents, or medications.
  • Other possible job hazards include exposure to corrosive chemicals and cleaning agents, exposure to feral and vicious animals, to animals with an unknown health history and therefore, exposure to zoonotic diseases through animal bites and scratches, airborne transmission, and physical contact.

Some experience needed but will train, needs to be self motivated and compassionate towards animals. Pay depending on experience. Hours vary as shelter is open 7 days a week, 365 days a year including holidays. Hours can vary from 7:00am to 7:00pm. Looking for Part-time and Full-time. EOE + benefits package. If interested in the position please stop by the shelter to fill out an application at 16101 West Dixie Highway, North Miami Beach, FL 33160 attention to “HR”.

Qualified applicants please send resume to [email protected].


KENNEL CLEANER

The Humane Society of Greater Miami is looking for someone to work hands on with cats/dogs cleaning cages/kennels where animals reside.

ESSENTIAL JOB FUNCTIONS

Animal Care

  • Cleans and maintains cages, kennels, lifestyle rooms, quarantine area or isolation unit of the shelter, in such a manner as to provide a germ-free, odorless and low stress environment for the animals. Washes food and water bowls daily.
  • Feeds and provides daily care for all animals in the shelter’s care. Cleans and grooms animals (bathing and brushing).
  • Ensures that animals are walked, and that they receive clean bedding and toys on a daily basis.
  • Reports to the appropriate supervisor any potential health or behavioral problems involving the animals in the organization’s care.

PHYSICAL DEMANDS

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Must be able to hold and restrain animals.
  • While performing the duties of this job, the employee is frequently required to stand, walk, sit; to speak and hear clearly; and to use hands to finger, handle, or feel; and to reach with hands and arms.
  • The employee must regularly lift, move, and restrain animals weighing up to 50 pounds and must occasionally lift, move and restrain animals weighing up to 100 pounds (with assistance).
  • The employee is occasionally required to stoop, kneel, crouch, or crawl.
  • Specific vision abilities required by this job include close vision, depth perception, and ability to adjust focus.
  • Persons performing this job must not be allergic to animals, cleaning agents, or medications.
  • Other possible job hazards include exposure to corrosive chemicals and cleaning agents, exposure to feral and vicious animals, to animals with an unknown health history and therefore, exposure to zoonotic diseases through animal bites and scratches, airborne transmission, and physical contact.

Experience in a shelter or similar environment preferred. Needs to be self motivated and compassionate towards animals. Hours vary as shelter is open 7 days a week, 365 days a year, including holidays. Hours can vary from 7:00am to 7:00pm. Looking for Part-time and Full-time. If interested in the position please stop by the shelter to fill out an application at 16101 West Dixie Highway, North Miami Beach, FL 33160 attention to “HR”. EOE + benefits package.

Qualified applicants please send resume to [email protected].


SHELTER VETERINARY TECHNICIAN

PURPOSE & SCOPE OF POSITION

This individual falls under the supervision of the Medical Director, Lead Veterinary Technician and staff veterinarians. They perform routine health examinations and health maintenance for animals sheltered at the Humane Society of Greater Miami.

Must be able to read, write and communicate in English.

GENERAL DUTIES

  • Performs duties independently with minimal supervision
  • Operates from specific/definite directions and instructions
  • Makes decisions of routine medical nature within prescribed operating guidelines, policies and procedures
  • Operates under the guidelines of the Shelter Medical Staff Protocol and Procedures: A copy will be provided that you will be required to memorize and keep handy for daily reference
  • Examines patients and assigns medication according to the examination findings, under the guidance of staff veterinarian(s)
  • Accurately and timely document medical findings via relevant media
  • Efficient, accurate recording of data in current software (currently PetPoint)

Proficiencies:

Must be proficient at:

  • Performing a basic physical exam
    • Venipuncture
      • Feline: femoral, cephalic and jugular veins
      • Canine: cephalic, jugular and saphenous veins
  • Placing an IV catheter (canine & feline)
  • Administering sub-cutaneous and IV fluids
  • Performing a cystocentesis for urine collection and proper urine specimen handling to ensure a valid urine culture result (without ultrasound)
  • Performing a complete urinalysis: dipstick method (specific gravity, dipstick, and sediment stain)
  • Properly collecting fecal material for fecal flotation and fecal direct smears, creating appropriate slides and accurately reading and interpreting slides
  • Properly performing an ear cleaning (both simple and deep)
  • Preparing an ear cytology slide for veterinarian to assess
  • Properly performing a SNAP Parvo, 4DX, and Feline Combo test
  • Properly performing a Symbiotics Parvo – Distemper Titer Test
  • Properly performs a skin scraping (until there is capillary bleeding, if necessary), preparation of skin scrape slide, and properly reading and interpreting the slide
  • Properly perform a Wood’s light exam
  • Properly collects samples for DTM cultures
  • Reads DTM cultures properly
  • Properly collects samples for PCR testing (Respiratory, ringworm etc)
  • Properly handles, stores and processes lab specimens (blood, urine, feces, tissue samples, etc.)
  • Orders lab tests (fills out forms, calls lab for pick-up, etc.), and ensures that as soon as results come back from the lab, that those results are taken to the clinic for the veterinarian to evaluate
  • Basic computer skills: knows how to maneuver Basic Microsoft Word
  • Comfortable with accessing emails
  • Capable of learning new software, currently PetPoint
  • Able to manage time and tasks efficiently

Medical:

  • Observes/examines animals in the shelter for signs of illness or injury, and takes immediate action while following established medical protocols and notifying the Medical. Isolate animals not in good health.
  • Provides routine and minor health care for animals housed at the shelter, under the guidance of the Medical Director/Staff Veterinarian
  • Is able to recognize, properly document and treat, if necessary, common medical conditions, including but not limited to  wounds, dewclaw problems, corneal ulcers, conjunctivitis, Demodectic and Sarcoptic mange, ear mites, ringworm, hair loss etc
  • Performs basic bandaging techniques
  • Performs heartworm tests, FeLV/FIV tests, skin scrapes and fecal checks etc
  • Routinely vaccinates and checks for internal parasites of animals housed in shelter.
  • Assists in the determination of adoptability, recommends animals for care as appropriate, and has input on the selection of animals for euthanasia. Performs the humane euthanasia (once certified) of animals, under the direction of the Medical Director

Surgical:

  • Identifies/Schedules/Prepares animals for spay/neuter or other surgery
  • Communicates with Kennel Associates regarding pre-surgical preparations for animals at the shelter

Administrative:

  • Follows the policies and protocols as set forth in the Humane Society of Greater Miami Policies Manual and the Medical Protocols Manual. If a discrepancy is noticed or it is felt that an update in needed, is expected to bring it to the attention of the Medical Director, as soon as possible
  • Ensures that daily treatments are done as prescribed, monitors the progress of the treatment and brings to the Medical or Shelter Director’s attention any condition in need of rechecking.
  • Communication regarding unfinished tasks is a must
  • Ensures that each animal’s medical record is up-to-date and complete.
  • Properly records and enters all notations in the appropriate medical records (currently PetPoint)
  • Updates medical treatment for each animal
  • Ensures and maintains appropriate inventory of all necessary supplies, drugs and equipment throughout the shelter and the Isolation area. Stocks supplies and informs Lead Veterinary Technician (or responsible party) when stock is low, before we run out

Kennels:

  • Responsible for interacting with a Kennel Supervisors/staff regarding daily, thorough cleaning of cages and equipment in the Isolation area, if a problem is noted (under the direction of the Medical Director)
  • Communicates with a Kennel Supervisor/staff regarding daily health status of shelter animals (under the direction of the Medical Director)
  • Determines ideal animal weight, manages the feeding chart and monitors adequate feeding amount by Kennel Associates (under the direction of the Medical Director)

Other:

  • Works cooperatively and professionally with all staff, including the clinic, kennel, veterinarians and customer service.
  • Assists adopters and the general public with dissemination of routine health care information.
  • Able to explain treatment/procedures to owners or potential adopters.
  • Represents the Humane Society of Greater Miami to the highest degree by providing good customer service.
  • Reports any safety hazards or unsafe usage of Humane Society of Greater Miami equipment and supplies.
  • Fills in other areas and performs other tasks/functions as needed, including helping out at the front desk with phone calls as well as occasionally working at special events (under the direction of the Medical Director)
  • Treats all animals humanely, properly, and with compassion at all times, regardless of the situation or circumstance.

QUALIFICATIONS

  • At least two (2) years’ of experience working in a shelter, veterinary clinic or similar environment.
  • Must be able to perform drug calculations and data entry (currently PetPoint)
  • At least two (2) years’ experience in caring for and handling animals in a safe, effective and humane manner, cats as well as large and possibly untrained dogs.
  • Proficiency in Microsoft Windows (Word and Excel) and the ability to learn new computer programs (currently PetPoint)
  • Must be an independent, able to multi-task and possess excellent communication skills.
  • Good interpersonal skills, ability to interface with customers and their families.

PHYSICAL DEMANDS

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Must be able to hold and restrain animals
  • While performing the duties of this job, the employee is frequently required to stand, walk, sit; to speak and hear clearly; and to use hands to finger, handle, or feel; and to reach with hands and arms.
  • The employee must regularly lift, move, and restrain animals weighing up to 40 pounds and must occasionally lift, move and restrain animals weighing up to 100 pounds (with assistance).
  • The employee is occasionally required to stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision, depth perception, and ability to adjust focus. 
  • Persons performing this job must not be allergic to animals, cleaning agents, or medications.
  • Other possible job hazards include exposure to corrosive chemicals and cleaning agents, exposure to feral and vicious animals, to animals with an unknown health history and therefore, exposure to zoonotic diseases through the use of hypodermic needles, animal bites and scratches, airborne transmission, and physical contact.

Qualified applicants please send resume to [email protected].


 Humane Society of Greater Miami is an AA/EO employer and actively seeks candidates from diverse backgrounds.

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